Service Desk Engineer: Windows

منذ 2 أيام

Ajman, Ajman Emirate, الإمارات العربية المتحدة DICETEK LLC دوام كامل ‏67,000 د.إ.‏ - ‏100,000 د.إ.‏ عقد

DICETEK LLC in Ajman is seeking a Service Desk Engineer to provide first-line IT support for employees in a work-from-office setting. You will troubleshoot hardware, software, and network issues to keep IT systems running smoothly.

Responsibilities include incident handling via phone, email, and ticketing systems, managing user accounts in Active Directory, and coordinating with IT teams for advanced problems, while maintaining documentation and ensuring high customer satisfaction.