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Delivery Boy

1 month ago

Dubai, Dubai, United Arab Emirates Pasons Group Full time
Roles and responsibilities

A DeliveryBoy (or Delivery Driver) is responsible fortransporting goods, packages, or orders from one location toanother, typically in a timely and safe manner. This role iscrucial in industries such as retail, food delivery, courierservices, and e-commerce. Delivery boys ensure that products aredelivered to customers or businesses according to schedules,maintaining customer satisfaction through reliableservice.

KeyResponsibilities

Packageand Order Delivery

  • Pickup packages or orders from the store, restaurant, warehouse, ordistribution center and deliver them to the customer orrecipient's location.
  • Ensure timelydelivery of goods in accordance with the customer'sspecified delivery window.
  • Deliver a wide rangeof items, including food, documents, retail products, and heavygoods, depending on the employer.
  • Plan deliveryroutes to ensure the most efficient and cost-effective path,considering factors like traffic, weather, andlocation.

CustomerService

  • Greet customerswith a friendly and professional demeanor, ensuring a positiveexperience.
  • Handle customer requests orcomplaints regarding delivery, working with customer service ifnecessary to resolve issues.
  • Obtain customersignatures for deliveries that require acknowledgment upon receipt,and provide proof of delivery whenneeded.
  • Verify that orders are correct andcomplete before delivering, ensuring all items are included and ingoodcondition.

Inventoryand PackagingManagement

  • Check theitems for accuracy before departing, ensuring the right productsare delivered to the correct locations.
  • Assistin organizing packages, labeling, and sorting deliveries asneeded.
  • Maintain cleanliness and organizationof the vehicle, ensuring the safe transport ofgoods.

VehicleMaintenance

  • Operate andmaintain the delivery vehicle (bike, car, or van), ensuring it isclean, well-maintained, and in good workingorder.
  • Ensure the vehicle has enough fuel,tires are in good condition, and it is equipped with necessaryitems like navigation systems or deliverytools.
  • Report any maintenance issues oraccidents immediately to the relevant authorities ormanagement.

RouteOptimization and TimeManagement

  • Utilize GPSor navigation systems to ensure efficient routes are taken,avoiding unnecessary delays or traffic.
  • Managetime effectively, ensuring that all deliveries are completed withinthe scheduled time frame.
  • Adapt to last-minutechanges in delivery schedules or routes, maintaining flexibilityand customersatisfaction.

Safetyand Compliance

  • Adhereto all traffic rules, road safety regulations, and companypolicies.
  • Ensure that deliveries are madesafely, especially in challenging weather conditions or busyenvironments.
  • Maintain a safe driving record,avoiding accidents or damage to goods orvehicles.
  • Ensure compliance with anyindustry-specific regulations, such as health and safety rules forfood delivery.
Desired candidate profile

  • TimeManagement

    • Ability toprioritize deliveries, manage time efficiently, and meet tightdeadlines while ensuring safedriving.

  • NavigationSkills

    • Strong knowledgeof local roads and areas, or proficiency in using GPS systems tofind the quickestroutes.

  • CustomerServiceSkills

    • Friendly,professional demeanor with the ability to communicate effectivelywith customers and resolve anyconcerns.

  • Attentionto Detail

    • Ability toensure that orders are correct, complete, and delivered in therightcondition.

  • PhysicalFitness

    • Ability tohandle physical tasks such as loading and unloading packages andcarrying heavy items ifrequired.

  • Problem-Solving

    • Abilityto manage unexpected situations, such as traffic delays or routechanges, and adapt delivery plansaccordingly.

  • CommunicationSkills

    • Clear andeffective communication with both customers and supervisors,especially regarding delivery updates orissues.
Key Skills
Delivery,ServiceDelivery,Transport Planning
Employment Type: Full-time
Department / FunctionalArea: Transportation
Experience: Not Mentioned years
Gender: Male
Vacancy: 1
Joining Date: Tue, 28 Jan2025