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Telesales Executive

1 month ago

Sharjah, United Arab Emirates Al Namariq IT Solutions Full time

Job Description

  • Lead Generation : Identify potential clients through cold calling, emails, and lead databases.
    Generate sales-qualified leads for IT products/services.
  • Product/Service Promotion : Present, promote, and explain IT products and services to customers.
    Address customer inquiries about product features, pricing, and benefits.
  • Relationship Management : Build and maintain strong, long-lasting relationships with prospects and clients.
    Follow up with customers to ensure satisfaction and secure repeat business.
  • Sales Target Achievement : Meet or exceed monthly and quarterly sales targets.
    Develop and implement strategies to close sales effectively.
  • Market Research : Stay updated on market trends, competitor activities, and new IT solutions.
    Provide feedback to the marketing and product development teams.
  • CRM and Reporting : Maintain accurate records of calls, leads, and sales in CRM systems.
    Prepare and present regular sales performance reports.
  • Problem Solving : Handle customer objections and provide suitable solutions.
    Resolve complaints quickly and professionally to ensure customer satisfaction.
  • Collaboration : Work closely with the sales and marketing teams to improve strategies and campaigns.
    Attend training sessions to enhance product knowledge and sales skills.

Desired Candidate Profile

  • Communication Skills :
    Excellent verbal and written communication skills in English & Hindi.
    Ability to communicate complex IT concepts in simple terms to customers.
  • Interpersonal Skills :
    Persuasive and confident with strong negotiation abilities.
    Customer-centric approach with the ability to handle objections tactfully.
  • Other Skills and Qualities :
    Self-motivated, goal-oriented, and results-driven.
    Strong organizational and time management skills.
    Adaptability to learn about new IT trends and products.

Employment Type : Full Time

Company Industry : IT - Software Services

Department / Functional Area : IT Software

Keywords : Negotiation Skills, Customer Acquisition Specialist, Lead Generation

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