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Customer Service Executive

1 month ago


Sharjah, Sharjah, United Arab Emirates Ace Consult Full time
Responsibilities:
  • Maintaininga positive, empathetic, and professional attitude toward customersat all times.
  • Responding promptly to customerinquiries.
  • Communicating with customers throughvarious channels.
  • Acknowledging and resolvingcustomer complaints.
  • Knowing our productsinside and out so that you can answerquestions.
  • Processing orders, forms,applications, and requests.
  • Keeping records ofcustomer interactions, transactions, comments, andcomplaints.
  • Communicating and coordinating withcolleagues as necessary.
  • Providing feedback onthe efficiency of the customer serviceprocess.
  • Managing a team of junior customerservice representatives.
  • Ensure customersatisfaction and provide professional customersupport.
Key Skills
Customer Service Management
Employment Type : Full-time
Department / Functional Area: NotMentioned
Experience: 2 Years - 3Years years
Gender: Male
Vacancy: 1
Joining Date: Fri, 17 Jan 2025