Senior Ecommerce Manager

Senior Ecommerce Manager Job Snapshot - Role: Senior Ecommerce Manager - Location: Dubai, United Arab Emirates - Industry: Retail - Function: Retail - Experience: 10 years of experience plus 5 years of related experience in a similar role, as specified by the employer - Job Type: Full Time - Work Arrangement: On-site

Position Overview GMG is seeking an experienced Senior Ecommerce Manager to lead the commercial strategy, financial performance and end-to-end operations of its assigned ecommerce platforms in Dubai, United Arab Emirates. The Senior Ecommerce Manager will take full ownership of the ecommerce business, including profit and loss (P&L) accountability, revenue growth, profitability, budgeting, digital marketing, product assortment, customer experience and operational efficiency. This senior management position requires a commercially driven professional who can integrate buying, merchandising, performance marketing, technology, supply chain and customer retention into a coordinated ecommerce growth strategy. The successful candidate will be responsible for achieving revenue and EBIT targets, optimising marketing investments, improving digital conversion rates, strengthening fulfilment performance and delivering a seamless omnichannel customer experience.

Job Details

• Country: United Arab Emirates
• City: Dubai
• Industry: Retail
• Function: Retail
• Salary: Not disclosed
• Gender: No Preference
• Candidate Nationality: Not specified
• Job Type: Full Time
• Work Arrangement: On-site

Key Responsibilities

• Ecommerce Business Strategy and Leadership
  • Lead the overall commercial strategy and operational performance of assigned ecommerce platforms.
  • Take full accountability for ecommerce business growth and sustainable profitability.
  • Develop integrated strategies covering product assortment, marketing, technology, operations and customer experience.
  • Align ecommerce priorities with business objectives and financial performance targets.
  • Identify commercial opportunities to strengthen digital sales and platform performance.
  • Coordinate cross-functional initiatives that support revenue growth and operational excellence.
  • Lead ecommerce teams and collaborate with business stakeholders to execute strategic priorities.
  • Maintain ownership of the complete ecommerce value chain, from product selection through customer fulfilment and retention.
• Profit and Loss Management
  • Take full ownership of the profit and loss performance of assigned ecommerce platforms.
  • Manage top-line revenue and bottom-line earnings before interest and taxes (EBIT).
  • Monitor ecommerce profitability and identify opportunities to improve financial performance.
  • Evaluate the commercial impact of marketing expenditure, operational costs and inventory investments.
  • Ensure business decisions support revenue targets and sustainable profitability.
  • Use financial and commercial performance information to guide ecommerce strategy.
  • Maintain accountability for financial outcomes across the assigned digital business.
• Budgeting and Financial Forecasting
  • Develop ecommerce budgets aligned with business growth objectives.
  • Prepare and manage monthly rolling financial forecasts.
  • Monitor marketing expenditure against commercial performance targets.
  • Evaluate operational costs and inventory investment requirements.
  • Coordinate financial planning with relevant commercial and operational teams.
  • Identify financial performance gaps and recommend appropriate corrective measures.
  • Support effective allocation of resources across ecommerce activities.
  • Ensure financial planning reflects business priorities and expected commercial outcomes.
• Buying and Merchandise Planning
  • Collaborate with Buying and Merchandising teams on seasonal product assortment planning.
  • Provide ecommerce demand insights to support product range selection.
  • Influence Open-to-Buy (OTB) planning according to digital sales requirements.
  • Evaluate product assortment opportunities based on regional market trends.
  • Support alignment between product availability and customer demand.
  • Work with merchandising stakeholders to optimise the online product mix.
  • Contribute commercial insights that strengthen product performance across digital platforms.
  • Ensure buying and assortment decisions support ecommerce growth and profitability objectives.
• Digital Trading and Promotional Planning
  • Lead the ecommerce trading and digital marketing calendar.
  • Plan and coordinate promotional campaigns across digital customer touchpoints.
  • Oversee major commercial events and brand promotional activities.
  • Align