Senior Fashion Consultant

4 weeks ago


Dubai, Dubai, United Arab Emirates CHALHOUB Group Full time
  • You will collect data on customerbehaviour, top sellers, slow movers which will be key input forbusiness reviews
  • Drive client relationshipswithin an omni-channel approach
  • Providepre-buying feedback on products
  • Drive eNPSthrough people experience initiatives andculture
  • Ensure adherence to VM guidelines andStandard operating procedures (SOPs)
  • Ensureclick and collect are conducted within SLAs (Service-levelagreement)
  • Ensure customer data is properlycaptured in adherence to marketing teamrequirements
  • Promote loyalty program (MUSE) andstay up-to-date with app offeringsetc..
  • Support with in-store marketing eventsand activations
  • Keep abreast of all brandsocial media activities and campaigns
  • Drivesell-throughs within the store
  • Support in-storeCX initiatives
  • Provide input towhat's working well/what's not working wellwithin the store

What You'llNeed To Succeed

  • Strong English communicationskills
  • Arabic Language is mandatory for thisrole
  • Client Centric Mindset with extensiveexperience within retail, assisting high-net-worthclients.
  • A strong client book within LuxuryFashion retail
KeySkills
Fashion Consulting
Employment Type : Full Time
Department / Functional Area: HSE (Health /Safety / Environment)
Experience: 2Years - 0 Years years
Gender: Male
Vacancy: 1
Joining Date: Tue, 14 Jan 2025
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