Guest Relations Manager

3 weeks ago


Dubai, Dubai, United Arab Emirates Atlantis Resort Full time

As a Guest Relations Manager at Carbone, youwill be responsible for delivering five-star customer service toguests, meeting them, and greeting them with a smile and creatingan amazing experience and everlasting memories while dining withus Forming strong relationships with guests staying in the hoteland its suites, local Dubai residents and regulars will be animportant aspect of the role. You will act as a 'salesambassador', encouraging repeat custom, capturing newbusiness, and communicating any special requests and needs ofguests to the restaurant management team, contributing and playinga vital role in delivering a luxury and personalized service. Youwill demonstrate a deep knowledge and passion for the brand yourepresent and play an active role in building and managing theguest database, working closely with the PR and marketing teams tocommunicate any upcoming activity to the market, including specialevents, initiatives, and promotions. This role requires someone whois immaculately presented and an exceptional communicator whocomfortably, positively, and professionally interacts with thosearound them.

AboutYou

The successful candidatemust demonstrate a clear passion for the Food & Beverageindustry, guest experience and a willingness to learn in asupportive but disciplined environment. Willing to work flexiblehours, excellent communication, and interpersonal skills. Must haveminimum 2 - 3 years' experience in a similar role in aluxury hotel or restaurant. Atlantis, The Royal offers anunbeatable opportunity to grow and develop in your career right ina mix of a continuously developing city and a diverse range ofcultures

Key Skills
Food & Beverage,Administrative Operations,GuestRelations Experience
Employment Type: Full-time
Department / FunctionalArea: Public Relations (PR)
Experience: years
Gender: Male
Vacancy: 1

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