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Key Account Manager Air amp Sea

4 weeks ago


Dubai, Dubai, United Arab Emirates Talent Pal Full time

If you are acurrent DSV employee and interested in a position in anothercountry please contact your Human Resource representative todiscuss the process and requirements ofapplying.

JobReq Number: 87029
Time Type: FullTime

DSV is truly aglobal player offering services worldwide. Operating as the thirdlargest global supplier of Transport & Logistics in morethan 90 countries and over 75000 employees we thrive within aninternational network of partners and agents. Every day we aim toopen many opportunities for you to develop your career on aninternational scale promoting Customers First Best performance& True Collaboration we are OneDSV

The Key AccountManagers primary to maintain & further develop existingcustomers in close cooperation with customer service andmanagement. Developing new business and building customerrelationship. Closely working with operations and dealing withescalations with theteam.

DetailedResponsibilities:

  • Growexisting customer portfolio and secure newcustomers.
  • Establish and maintain casestudy/customer profile plan for top 5 accounts within theportfolio.
  • Develop new business opportunitieswithin your customer portfolio
  • Enter customercall activity and new business opportunities in Dynamics CRM on aweekly basis.
  • Develops and maintains expertlevel knowledge of their assignedaccount(s).
  • Provide exceptional quality serviceand solutions to key customers for all their logisticsneeds.
  • Provide customer KPI reports andanalysis.
  • Conducts business reviews withcustomer to review metrics discusses business opportunities andoperational challenges.
  • Act as escalation pointfor all critical matters relating to customers within yourportfolio i.e. AR issues urgent shipmentissues.
  • Contribute to the overall profitabilityof the region.
  • Working closely with all keystakeholders.
  • Achieve KPIs set bymanagement.

Qualifications&Characteristics:

  • Experienceof 10 years in freight
  • Existing customerrelationships and solution drivenattitude
  • Industry knowledge and is aware of themarket.
  • Selfmanaged result driven &outgoing personality.
  • Businessminded.
  • Resultorientated
  • Energetic &proactive
  • Good communication and organizationskills
  • Ability to communicate industry relatedinformation to people outside ourindustry
  • Diplomatic influencing &trustworthy
  • Ability to define requirementsanalyse facts and determine relevant solutions/actions to betaken
  • Extrovert personality with strongrelationship buildingcapabilities

DSVGlobal transport and logistics

DSV is adynamic workplace that fosters inclusivity and diversity. Weconduct our business with integrity respecting different culturesand the dignity and rights of individuals. When you join DSV youare working for one of the very best performing companies in thetransport and logistics industry. Youll join a talented team ofapproximately 75000 employees in over 80 countries workingpassionately to deliver great customer experiences and highqualityservices. DSV aspires to lead the way towards a more sustainablefuture for our industry and are committed to trading on naturesterms.

We promote collaboration and transparencyand strive to attract motivate and retain talented people in aculture of respect. If you are driven talented and wish to be partof a progressive and versatile organisation well support you andyour need to achieve your potential and forward yourcareer.

Visitdsv.com

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