Medical Receptionist

3 weeks ago


Dubai, Dubai, United Arab Emirates Estemarat Group Full time

We are looking for a professionaland customerfocused Medical Receptionist to joinour healthcare team in Dubai. The ideal candidate will beresponsible for managing front desk operations greeting patientsscheduling appointments and ensuring a smooth patient experience atour clinic or hospital.

KeyResponsibilities:
  • Greetand assist patients visitors and staff in a courteousmanner.
  • Schedule confirm and managepatient appointmentsefficiently.
  • Handle phone callsemails and inquiries related to medicalservices.
  • Register new patients andupdate medical records in thesystem.
  • Process insurance claimspayments and billingtransactions.
  • Coordinate withdoctors nurses and other healthcareprofessionals.
  • Ensure the receptionarea is clean organized andwelcoming.
  • Maintain confidentialityof patient records and comply with healthcareregulations.
  • Assist in handlingpatient concerns and provide information aboutservices.


RequirementsEducation:Diploma or Bachelors degree in Healthcare Administration BusinessAdministration or a relatedfield.
Experience:Minimum 13 years of experience as a receptionist preferably in ahospital clinic or medicalcenter.
Skills:
  • Excellent communication and interpersonalskills.
  • Strong organizational andmultitasking abilities.
  • Proficiencyin Microsoft Office and healthcare managementsoftware.
  • Knowledge of medicalterminology and insurance processes is aplus.
  • Customer serviceoriented witha professionalattitude.
Language:Fluency in English is required (Arabic or other languages is aplus).
Availability:Willing to work in shifts including weekends and holidays ifrequired.

BenefitsCompetitivesalary package
Health insurance andpaid annual leave
Career growthopportunities
Supportive andprofessional workenvironment

Key Skills
EMRSystems,Allscripts,Multi-line Phone Systems,CustomerService,Athenahealth,eClinicalWorks,Insurance Verification,Medicaloffice experience,Medical Terminology,Front Desk,MedicalReceptionist,Phone Etiquette
Employment Type: Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 3500 -3500
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