Printer Technician
2 weeks ago
Indian, Bangladeshi, Pakistani, Sri Lankan
Male
Vacancy
1 Vacancy
Job Description- Diagnose and troubleshoot printer malfunctions, ensuring minimal downtime for clients.
- Perform routine maintenance and repairs on various printer models to extend their lifespan.
- Install new printers and configure them to work seamlessly within the existing network infrastructure.
- Provide technical support and training to clients on proper printer usage and maintenance.
- Maintain accurate records of service calls, repairs, and inventory management for efficient operations.
- Stay updated on the latest printer technologies and industry trends to provide informed recommendations.
- Collaborate with the sales team to provide technical insights on printer products and solutions.
- Conduct on-site evaluations to assess client needs and recommend appropriate printer solutions.
- Ensure compliance with safety and health regulations while performing repairs and installations.
- Manage customer relationships by delivering excellent service and addressing concerns promptly.
- Minimum high school diploma or equivalent; a degree in electronics or computer technology is preferred.
- Relevant certifications in printer repair, such as CompTIA A+ or equivalent, are highly valued.
- 2-5 years of hands-on experience in printer repair and maintenance, preferably in a technical support role.
- Experience with various printer brands and models, including laser, inkjet, and multi-function devices.
- Strong understanding of networking concepts to configure printers within various environments.
- Ability to communicate effectively in English; proficiency in additional languages is a plus.
- Proficient in using diagnostic tools and software to troubleshoot printer issues efficiently.
- Strong problem-solving skills with a focus on customer satisfaction and attention to detail.
- Ability to work independently as well as part of a team, demonstrating adaptability and reliability.
- Physical ability to lift heavy printers and equipment, and perform tasks in various environments.
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