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Customer Service Executive

1 month ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Beresford Wilson & Partners (BWP) Full time
Customer Service Executive (3-4 month Temp Assignment)

An opportunity has arisen for a client of mine for a Customer Service Executive on a 3-4 month temporary assignment.Responsibilities:Customer services managementCreate and maintain entry processMaintaining all participant updates on event entry system e.g. withdrawals, change of details, PIN management, late entriesOversee Race number allocation and race pack fulfilment managementVolunteer and Team Leader recruitment, communication, registration and deploymentVolunteer/Team Leader final communications, timings, bookletBreakfast, lunches and Volunteer welfareAssisting Sponsorship/Marketing ExecutiveExtended office hours in busy periodsRelocation on site with the team at each eventEvent hours are long and hard but rewarding and done as part of the teamMedia awarenessCommercial awarenessEvent experienceExperience in volunteer recruitment & managementExperience in customer serviceKnowledge of Triathlon and/or Mass Participation SportQualifications:Time management and organizational skillsExcellent written communicationA keen eye for detailCan use initiative and work well independentlyIT skills (Microsoft packages)Clean driving licenseIT skills to back up the requirements abovePersonal Attributes:PassionateCreativeMotivatedTeam PlayerFlexibleOrganisedAdditional Information:Arabic Speaker advantageous but not essentialMust be on a sponsored visa to applyAssignment from Jan 2014- March 2014No holidays must be taken during this assignmentFlexibility as although working hours will be 9am to 5pm you will be expected to work other hours for events etcMonthly Salary depending on experienceAbout The Company:BWP is a privately owned, top-end, low volume specialist recruiter with an emphasis on the Middle East markets. The company has pedigree, a pedigree that comes with over 30 years' combined experience of the local markets and from the capabilities of our staff and from their intimate knowledge of all major white collar sectors in the MENA region. As well as our bespoke search capacity, we are also able to professionally and knowledgeably advise on all aspects of the human capital dimension; from salary surveys and recruitment strategies to general HR policy, development and training.#J-18808-Ljbffr