Senior Business Process Analyst Commerce
3 weeks ago
At B&S we believe that our businessanalysts are the drivers behind our continued growth and success.With our commitment to innovation its our business analysts whoseek out develop and help implement strategic initiatives forimproved efficiency and productivity. Were currently searching foran experienced business analyst in Commerce Discipline to helpguide our organization into the future. From researchingprogressive systems solutions to evaluating their impact our idealcandidate is a detailed planner expert communicator and topnotchanalyst. They should be wholly committed to the discovery anddevelopment of innovative solutions in an everchanging digitallandscape.
KeyResponsibilities
- Understandthe commercial business functions being supported like Sales OrderManagement Procurement Expedition and Logistics. With the mainfocus on Sales and Order management.
- Workclosely with Commerce department to make sure the ERP system meetsbusiness needs.
- Create and maintain trainingresources for all commerce business procedures and deliver trainingto stakeholders.
- Troubleshoot / analyze issueswithin the commerce domain and work closely with the IT team forthe commerce domain.
- Handholding business usersduring post go live phases and ensure the transition to operationsteams.
- Report Bugs create RFC and producetechnical documents.
- Perform User AcceptanceTesting (UAT) and Regression Tests.
- Be anactive contributing member of the Business Improvement Team toimprove efficiency of internalprocesses.
- Developing and creating processflows as per business needs.
- Monitoring runningprocesses in the applicationenvironment.
KeyDeliverables
- Availability of theapplication environment and application itself during office hours(100% uptime).
- Finding the cause ofbugs and take appropriate actions to preventthem.
- Documentation of theprocesses.
- Improvement of internal processes inthe commercedomain.
Qualifications:
- BachelorsDegree in Computer Science or equivalent.
- 4 to8 years of relevant experience in any ERP with Commerce/Sales/OrderManagement domain. Extensive Experience in settingPresales activities order management Pointofsale process salesprocess procurement (P2P) pricing loyalty discounts andoffers.
- Knowledge on CPG industry Distributionmanagement system which is mandatory.
- Goodknowledge on Product Management Planning Estimationetc.
- Ability to cope in a complex andfastchanging business environment and to respond calmly andrationally to changing aspirations in a deadlinedrivensituation.
- Excellent communication skills witha capacity to present discuss and explain issues coherently andlogically both in writing andverbally.
- Experience in implementation andsupport of various application such as ERP CRM BI PIM Supply chainand financial systems.
- Clear decisionmakingability with the facility to judge complex situations and assesswhen to escalate issues.
- Ability to balanceconflicting and changing demands through prioritization and apragmatic approach.
- Project managementexperience will be an addedadvantage.
AdditionalInformation :
We offeryou
- Competitive salaryfitting with your experience along with discretionaryannual performancebasedbonus
- Company sponsoredvisa along with healthinsurance
- Leave benefits as per UAElabour law
- Annual returnairticket to your homecountry
- Opportunity for professionalgrowth and development
- Dynamic andcollaborative work environment
- Beinga part of leading International trading company with globalpresence
RemoteWork :
No
EmploymentType :
Fulltime
Key SkillsSix Sigma,ContinuousImprovement,Lean,Lean Six Sigma,Process Improvement,BusinessAnalysis,Visio,Business Process Modeling,Process Mapping,Businessrequirements,Process Management,Sharepoint
Vacancy: 1
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