IT Business Analyst

3 days ago


Dubai, Dubai, United Arab Emirates Ghobash Group Full time

The IT Business Analyst is responsible foranalyzing business needs and translating them into scalablesoftware solutions primarily focusing on IT systems including ERPand CRM systems such as Salesforce. This role involves conductinggap analysis ensuring the effective integration of businessprocesses and technology and supporting the deployment andcontinuous improvement of IT systems to drive efficiencies and meetorganizational goals.

  • Analyze businessrequirements and translate them into technicalspecifications.
  • Collaborate with stakeholdersto understand their needs and provide effectivesolutions.
  • Conduct gap analysis to identifyareas for improvement and recommendsolutions.
  • Develop and document businessprocesses and workflows.
  • Facilitatecommunication between business users and technicalteams.
  • Ensure successful deployment of ITsolutions including user training andsupport.
  • Monitor and evaluate the performanceof implemented systems.
  • Prepare and presentreports on project status risks andoutcomes.
  • Prioritize and manage the productbacklog ensuring alignment with businessobjectives.
  • Guide development teams through theimplementation process providing clear requirements andgoals.
  • Facilitate agile ceremonies such assprint planning daily standups sprint reviews andretrospectives.
  • Continuously gather and analyzeuser feedback to refine and improve softwaresolutions.

Qualifications:

  • Degree inInformation Technology Business Administration or a relatedfield.
  • Experience with specific ERP and CRMplatforms (e.g. Salesforce Oracle MicrosoftDynamics).
  • Knowledge of Agile and Scrummethodologies.

AdditionalInformation :

Experience:

  • Provenexperience as an IT Business Analyst/Consultant or similarrole.
  • Extensive experience with softwareimplementation projects.
  • Strong knowledge ofERP and CRM systems.
  • Integration knowledgeinvolving thirdparty services andAPIs.
  • Excellent analytical and problemsolvingskills.
  • Ability to translate businessrequirements into technicalspecifications.
  • Strong communication andinterpersonal skills.
  • Experience with projectmanagement methodologies.
  • Familiarity withbusiness process modeling anddocumentation.
  • Ability to work collaborativelywith crossfunctional teams.
  • Strongorganizational and time managementskills.
  • Experience working in the UAE with anunderstanding of local market requirements andregulations.

Skills&Abilities:

  • Proficiencyin software implementation project management and stakeholdermanagement.
  • Advanced skills in business processoptimization system integration and changemanagement.

Accountabilities:

Financial:

  • Manageproject budgets to ensure costeffectiveness and report on financialperformance.
  • Optimize resource allocation toreduce project costs while maintainingquality.
  • Control expenditure on softwarelicenses and thirdparty services.
  • Ensureprojects deliver financial value by enhancing operationalefficiency.
  • Contribute to revenue growththrough effective technologicalsolutions.

NonFinancial:

  • Improvesystem usability and employee satisfaction through intuitivesoftware solutions.
  • Ensure the scalability andsustainability of business processes.
  • Maintainhigh standards of data security and compliance with local andinternational regulations.
  • Drive continuousimprovement by leveraging the latest technologicalinnovations.
  • Foster a culture of technologicalagility and readiness forchange.

RemoteWork :

No

EmploymentType :

Fulltime

Key Skills
AccountingSoftware,Anti Money Laundering,Fashion Retail,AccountsReconciliation,CMS,Design And Estimation
Experience: years
Vacancy: 1

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