Project Coordinator Zoho

2 weeks ago


Dubai, Dubai, United Arab Emirates ITP Media Group Full time

ProjectCoordinatorZoho

Weare seeking an experienced Project CoordinatorZoho to lead and oversee the implementation andcoordination of Zoho projects. The ideal candidate should havehandson experience with Zoho products exceptional organizationalskills and the ability to manage multiple stakeholders and projecttimelineseffectively.

KeyResponsibilities:

  • ProjectManagement &Coordination:
    • Leadthe planning execution monitoring and delivery of Zohoimplementationprojects.
    • Coordinatebetween clients Zoho developers and internal teams to ensureseamless projectexecution.
    • Trackproject progress manage deadlines and address any issues or risksproactively.
  • Implementation&Customization:
    • Workwith Zoho products including Zoho Creator CRM Analytics ProjectsDesk Books and other Zoho Oneapplication.
    • Overseethe implementation customization and configuration of Zohoapplications to meet clientrequirements.
    • Provideguidance and feedback to Zoho developers for custom features andAPIintegrations.
  • ClientInteraction &Support:
    • Actas the primary point of contact for clients during project lifecycles.
    • Gatherand document client requirements ensuring alignment with projectobjectives.
    • Provideregular updates to clients and internal stakeholders on projectprogress.
    • Addressclient concerns and ensure high levels of customersatisfaction.
  • TeamCollaboration:
    • Collaboratewith developers and technical teams to resolve any technicalchallenges.
    • Ensurethat all team members are aligned on project goals anddeliverables.
    • Facilitateknowledge sharing and training sessions for team members andclients.

RequirementsandSkills:

  • Experience:
    • Minimumof 3 years of experience in project coordination or management withat least 2 years of handson experience with Zohoproducts.
  • TechnicalKnowledge:
    • Familiaritywith Zoho Creator Zoho CRM Zoho Analytics Zoho Flow Zoho Desk andother Zohoapplications.
    • Understandingof Deluge scripting API integration JavaScript HTML CSS PHP and SQLispreferred.
  • Communication&Organization:
    • Strongverbal and written communication skills for clientfacingroles.
    • Provenability to manage multiple projects and stakeholderssimultaneously.
    • Excellentproblemsolving skills and a proactive approach to addressingchallenges.
  • Certifications&Education:
    • ZohoCRM or Zoho Creator certifications (highlypreferred).
    • Bachelors degree in a relatedfield.
  • InterpersonalSkills:
    • Exceptionalcustomer service and active listeningskills.
    • Abilityto maintain professionalism underpressure.
    • Acollaborative mindset with a strong work ethic and growthorientedattitude.


Key Skills
MicrosoftOffice,Microsoft Outlook,Microsoft Word,Visio,MicrosoftPowerpoint,Microsoft Excel,Project Management,Sharepoint,ProjectManagement Software,Microsoft Project,AdministrativeExperience,Project Coordination
EmploymentType : Full Time
Vacancy: 1

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