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Dynamics 365 Developer

4 weeks ago

Dubai, Dubai, United Arab Emirates Michael page Full time
Summary: Create and maintain master data across multiple entities, establish procedures for master data management, and implement best practices for master data governance. Interface with banking data, conduct risk analysis, and perform GAP analysis to identify areas of risk and inefficiencies. Collaborate with external consultants and implement process improvements and best practices across business processes.Roles and Responsibilities:
  • Create and maintain masterdata across multiple entities.
  • Establish and documentprocedures for master data management, ensuring approvalprocesses are followed.
  • Interface with banking data and managevendor bank account changes with precision to avoid paymenterrors.
  • Implement and document best practices for masterdatagovernance and ensure alignment with business objectives.
  • Conduct risk analysis within different modules ofDynamics 365 F&O.
  • Perform GAP analysis to identify areas of risk andinefficiencies in approval workflows and authority matrices.
  • Recommend process improvements and implement bestpractices across business processes.
  • Ensure the technical and process aspects of Dynamics 365 are optimised for efficiency.
  • Collaborate with external consultants and leadweekly calls with development teams for tool automation projects.
Requirements:
  • Bachelor's degree in Information Technology, Business Administration, or related field.
  • Experience with Microsoft Dynamics 365 F&O.
  • Strong understanding of master data management and ability to establish procedures and policies.
  • Familiarity with risk management frameworks and conducting GAP analyses for process improvement.
  • Ability to balance both technical and process-oriented responsibilities.
  • Experience in liaising with external consultants on ERP-related projects.
Desired Candidate Profile:
  1. Modular Applications: Dynamics 365 offers various applications that can be used independently or together, including
    • Sales: Tools for managing customer relationships, tracking sales leads, and forecasting.
    • Customer Service: Solutions for managing customer support, case management, and service level agreements (SLAs).
    • Field Service: Tools for managing field operations, including scheduling and dispatching technicians.
    • Finance and Operations: Comprehensive ERP capabilities for financial management, inventory, and supply chain.
    • Marketing: Tools for managing marketing campaigns, lead generation, and customer insights.
    • Human Resources: Solutions for managing employee data, recruitment, and performance.
  2. Integration: Seamless integration with other Microsoft products like Azure, Power BI, and Office 365 enhances functionality and user experience.
  3. Customization and Extensibility: Users can customize applications using Microsoft Power Platform, allowing for tailored solutions that meet specific business needs.
  4. AI and Analytics: Built-in artificial intelligence (AI) and analytics tools help organizations gain insights from their data, predict trends, and enhance decision-making.
  5. Unified Interface: A consistent user experience across all applications, making it easier for users to navigate and use different functionalities.
  6. Mobile Accessibility: Mobile apps allow users to access Dynamics 365 on the go, ensuring productivity regardless of location.
Benefits:
  • Improved Customer Engagement: Tools for personalized customer interactions and better understanding of customer needs.
  • Enhanced Collaboration: Integration with other Microsoft tools fosters collaboration across teams.
  • Increased Efficiency: Streamlined processes and automation reduce manual tasks and improve productivity.
  • Scalability: Suitable for businesses of all sizes, with the ability to scale up or down based on needs.
Use Cases:
  • Sales Teams: Managing leads and opportunities, tracking customer interactions, and forecasting sales.
  • Customer Support: Handling customer inquiries and issues through a centralized platform.
  • Marketing Departments: Running targeted campaigns and analyzing customer data for better outreach.
  • Finance Teams: Managing budgets, forecasts, and financial reporting.