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4 weeks ago
- To provide quality foodand beverage service that is consistent with the Hotel SOP at alltimes.
- Provides a link between kitchen andservice areas.
- Provides table and or counterservice of all menu items.
- Provides table andor counter service of alcoholic / non-alcoholicbeverages.
- Updates food and beverage knowledgerequired to carry out duties.
- Provides adviceon food and beverage to guests.
- Receives andstores food and beverage adhering to all food hygiene regulationsand procedures.
- Consistently monitors qualityof food and beverage being served, and report to the supervisor orassistant outlet manager.
- Actively usesup-selling techniques to exceed guests' expectations andincrease revenue.
- May be assigned to performinventory in the restaurant whenever required.
Qualifications
Yourpersonality counts more than your CV…
- Ability to work in a smokyenvironment
- Flexiblescheduling
- Demonstrates energy and enthusiasmwith work
- Good English communicationskills
- Honest and sincere in dealing withcolleagues and customers
- Basic knowledge ofnon-alcoholic and alcoholic beverages
- Can workin a busy operation
- Can handle thepressure
AdditionalInformation
What'sin it for you …
- Get to know all the other 25hourshotels and stay ten nights a year for free as anemployee
- Take advantage of being part ofEnnismore and get generous discounts when visiting our bars andrestaurants as well as booking hotel rooms all over theworld
- Benefit from great offers from ournumerous cooperation partners
- Be part of ourhilarious staff parties and much more...
Taking Orders andServing Food &Beverages
- TakingCustomer Orders: Greet guests, listen attentively totheir orders, and record their food and beverage requestsaccurately.
- Recommending MenuItems: Suggesting food and drink pairings, specials,or popular items to customers, helping them make informeddecisions.
- Serving Food andDrinks: Delivering food and beverages to theappropriate table in a timely manner, ensuring that each guestreceives the correct order and that their dining experience isenjoyable.
- EnsuringPresentation: Making sure food and beverages arepresented in an appealing manner, in line with therestaurant'sstandards.
CustomerService
- ProvidingExcellent Service: Ensuring that guests have apositive dining experience by being attentive, friendly, andaccommodating to theirneeds.
- Handling SpecialRequests: Taking note of dietary restrictions orpreferences (e.g., vegetarian, gluten-free) and ensuring that thekitchen can accommodate theseneeds.
- AddressingComplaints: Listening to guest concerns orcomplaints and resolving issues promptly, involving a manager ifnecessary to ensuresatisfaction.
ProcessingOrders andPayments
- OrderEntry: Inputting customer orders into therestaurant's point-of-sale (POS) system to communicatewith the kitchen andbar.
- ManagingBills: Presenting checks to guests, processingpayments (cash, credit card, digital payments), and providingchange as needed.
- HandlingTips: Following the restaurant's policies onhow tips are handled, whether it's through direct tippingor poolingsystems.
MaintainingCleanliness andOrganization
- Settingand Clearing Tables: Setting tables with propersilverware, glassware, and condiments before guests arrive, andclearing the table after guests have finisheddining.
- Cleaning the DiningArea: Keeping the restaurant area clean, wiping downtables, chairs, and booths, and maintaining a tidy environmentthroughout the shift.
- StockingSupplies: Ensuring that the service stations arestocked with necessary items such as napkins, condiments, andutensils, and restocking them whenneeded.
Collaborationwith Kitchen and BarStaff
- Communicationwith Kitchen: Relaying orders to the kitchen andensuring that special requests are accuratelycommunicated.
- Cooperation withBartenders: Communicating beverage orders to thebar, ensuring timely delivery of drinks to the table, and assistingwith restocking bar supplies ifnecessary.
Food & Beverage,Food & BeverageService,Food Preparation
Employment Type: Full-time
Department / FunctionalArea: Hospitality
Experience: Not Mentioned years
Gender: Male
Vacancy: 1
Joining Date: Wed, 15 Jan2025