Customer Relations Executive

منذ 5 أيام

Dubai, الإمارات العربية المتحدة Major Developments دوام كامل

Major Developments is seeking a professional and customer-focused Customer Relations Executive to join its team in Dubai. This role is suitable for a junior-level professional with previous real estate development experience who is looking to build a career in customer relationship management.

Key Responsibilities

  • Manage customer communications and respond to client inquiries professionally.
  • Maintain strong relationships with customers throughout their journey.
  • Coordinate with internal departments to ensure timely resolution of customer requests.
  • Support customer service activities and maintain accurate client records.
  • Follow up on customer requirements and provide regular updates.
  • Assist in improving overall customer satisfaction and service experience.

Requirements

  • Previous experience in real estate development is mandatory.
  • Strong communication and interpersonal skills.
  • Customer-focused mindset with excellent coordination abilities.
  • Ability to manage client interactions professionally.
  • Suitable for a junior-level professional seeking growth opportunities in the real estate industry.
  • Female candidates are preferred.

Strong knowledge of

  • Customer relationship management and client coordination.
  • Real estate development processes and customer service practices.
  • Professional communication and stakeholder management.
  • Bachelor's Degree in Business Administration, Marketing, Real Estate Management, or a related field