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Spa Receptionist

1 month ago


Dubai, Dubai, United Arab Emirates AccorHotel Full time

SpaReceptionist

As a SpaReceptionist you will be the first point of contact for our clientscreating a welcoming and relaxing atmosphere from the moment theystep into our spa. Your role will involve handling bookingsmanaging client inquiries and ensuring smooth daily operations toenhance the overall guestexperience. 

KeyResponsibilities:

  • Greetand assist clients with a warm and professionaldemeanor.
  • Manage and coordinate appointmentbookings cancellations and rescheduling.
  • Answerphone calls emails and inperson inquiries providing accurateinformation about services treatments andpromotions.
  • Maintain a clean and organizedreception area ensuring a pleasantambiance.
  • Process payments handle transactionsand manage cash registeroperations.
  • Collaborate with spa therapists andmanagement to ensure seamless servicedelivery.
  • Address and resolve client complaintsor issues in a timely and courteousmanner.
  • Keep track of inventory and assist withordering supplies asneeded.

Qualifications:

Qualifications:

  • Previousexperience as a receptionist or in a customer service rolepreferably in a spa or hospitalitysetting.
  • Excellent communication andinterpersonal skills.
  • Proficiency in MicrosoftOffice and basic office equipment.
  • Fluency inEnglish; additional languages are aplus.
  • Ability to handle multiple tasks in afastpaced environment.
  • Strong organizationalskills and attention to detail.
  • A friendly andprofessional appearance with a passion for customerservice.

AdditionalInformation :

What is in it foryou:

  • Employee benefitcard offering discounted Accor ratesworldwide
  • Learning programs through ouracademies
  • Opportunity to develop your talentand grow within your property and across theworld
  • Ability to make a difference through ourcorporate social responsibility activities like Planet21

RemoteWork :

No

EmploymentType :

Fulltime

Key Skills
Dental,BrandMarketing,Litigation Paralegal,Import,AccidentInvestigation
Vacancy: 1