Sales Agent
4 weeks ago
- Memorizingthe prices and features of eachoffer.
- Confirming customers' languagepreferences as you assist them.
- Addressingqueries, complaints, and recommendations furnished bycustomers.
- Redirecting customers to thepertinent department, if needed.
- Deferring tomanagement in instances ofuncertainty.
- Processing exchanges and refundsin ways congruent with our policies.
- Providingcustomers with details of supplementary products or services thatmay suit their needs.
- Monitoring call and mailhistories to ensure that all customers have beenassisted.
- Searching for commonalities incustomer feedback to inform recommendations regarding ourofferings.
- Administering and receiving customersurveys on occasion.
Bilingual,Customer ServiceManagement
Employment Type :Full-time
Department / Functional Area: Not Mentioned
Experience: years
Gender: Male
Vacancy: 1
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