Guest Relations Agent

2 weeks ago

Dubai, Dubai, United Arab Emirates Ennismore Full time

Guest Relations Agent
An exciting opportunity has arisen for a Guest Relations Agent to join our Rixos The Palm team. To provide exceptional service to the guests & maintain the overall efficiency of standards set.

At Accor, we are Heartists

Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos The Palm. Every day, we look for opportunities to engage in a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic, and professionally rewarding

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Job Description

What's in it for you:

  • Respond to any questions, needs, and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction.
  • Respond to guests' needs and anticipate their unstated ones.
  • Expect and react promptly to guests' requirements and inquiries.
  • Actively listen and resolve guests' complaints.
  • Oversee and coordinate all arrivals and departures of special guests (VIPs).
  • Coordinate and manage communication between guests and staff.
  • Promote all amenities, conveniences, and programs offered.

Your team and working environment:

Rixos The Palm Dubai Hotel & Suites is a multi-awarded family beach destination situated on the iconic Palm Jumeirah Dubai.

Qualifications

Your experience and skills include:

  • Relevant experience as Guest Relations or similar is an asset.
  • Diploma/BS degree in hospitality management, business administration, or related field.
  • Excellent problem resolution skills along with outstanding communication and active listening skills.
  • Ability to work flexible hours.
  • Highly responsible and reliable with a professional presentation.
  • Proficiency in German language will be advantageous.
#J-18808-Ljbffr

  • Guest Relations Agent

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Dorchester Collection Full time

    Who we are Our Hotels We work with some of the most talented and unique individuals in our business who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is after all our people that bring our vision to life. As a member of our Dorchester Collection Family we will support your development by nurturing...

  • Guest Relations Agent

    5 days ago

    Dubai, Dubai, United Arab Emirates Dorchester Collection Full time

    Who we are Our Hotels We work with some of the most talented and unique individuals inour business who always ensure the extraordinary guest experienceof Dorchester Collection and the hotels within it. It is after allour people that bring our vision to life. As a member of ourDorchester Collection Family we will support your development bynurturing your...

  • Guest Relations Agent

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Dorchester Collection Full time

    Who we are Our Hotels We work with some of the most talented and unique individuals inour business who always ensure the extraordinary guest experienceof Dorchester Collection and the hotels within it. It is after allour people that bring our vision to life. As a member of ourDorchester Collection Family we will support your development bynurturing your...

  • Guest Relations Agent

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Sofitel Dubai The Obelisk Full time

    Join to apply for the Guest Relations Agent role at Sofitel Dubai The Obelisk . Company Description We are far more than a worldwide leader. We are more than 240000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our...

  • Guest Relations Ambassador

    2 days ago

    Dubai, Dubai, United Arab Emirates beBee Careers Full time

    About the RoleWe are seeking a skilled and charismatic Guest Relations Agent to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences that exceed expectations.

  • Guest Relations Specialist

    2 days ago

    Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Job SummaryWe are seeking a highly skilled and experienced Guest Relations Agent to join our team. As the first point of contact for our guests, you will be responsible for ensuring their stay is nothing short of exceptional.Key ResponsibilitiesDevelop and implement strategies to maximize guest satisfaction through personal recognition and prompt cordial...

  • Guest Relations Ambassador

    2 days ago

    Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Job OverviewWe are seeking a highly skilled Guest Relations Agent to join our team. This role requires a professional, friendly, and engaging service provider who can handle guest concerns and react quickly to resolve issues.The ideal candidate will be part of the Guest Services team, ensuring all service standards are followed. They will balance...

  • Guest Relations Agent

    1 week ago

    Dubai, Dubai, United Arab Emirates 21c Museum Hotels Full time

    Company Description Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little...

  • Guest Relations Agent

    2 weeks ago

    Dubai, Dubai, United Arab Emirates 21c Museum Hotels Full time

    Company DescriptionFairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little...

  • Guest Relations Coordinator

    6 days ago

    Dubai, Dubai, United Arab Emirates beBee Careers Full time

    We are looking for a talented Guest Relations Coordinator to join our team. As a Reservations Agent, you will be responsible for delivering exceptional guest experiences through effective communication and attentive service.Key responsibilities include:Process and confirm guest room reservationsProvide detailed information about hotel facilities and services...