Brow Artist

As a Brow Artist at Brau, you will be an integral part of our team, specializing in providing expert brow and lash treatments while delivering an exceptional client experience. You'll use your advanced skills in treatments like Microblading, HD Brows, and Brow Lamination to enhance each client's natural beauty and ensure their satisfaction. This role also includes training and mentoring other artists to uphold Brau's high standards and staying attuned to the latest beauty trends.

• Brow & Lash Services: Perform specialized treatments including Microblading, Brow Shaping, HD Brows, Brow Lamination, Brow Henna, and Lash Lifts exclusively at Brau.
• Client Consultation: Provide professional advice and consultations, guiding clients through procedures to ensure clear understanding.
• Client Relationship Management: Address client needs with efficiency and empathy, fostering positive relationships to encourage repeat visits.
• Sales & Product Promotion: Promote and upsell services, products, and packages, tailoring recommendations to individual client needs.
• Salon Maintenance: Ensure the salon remains tidy, organized, and welcoming for clients.
• Trend Integration: Identify and implement new, innovative beauty treatments to keep services current with market trends.
• Marketing & Events: Participate in pop-ups, influencer events, model treatments, and photoshoots to support Brau's brand presence.
• Artist Mentorship: Assess and onboard new artists, provide training as needed, and monitor treatment quality to maintain service excellence.

• Staff Training: Train Brau support staff to enhance their knowledge and ensure a seamless client experience.
• Consultation Framework: Develop and implement a structured consultation framework to optimize client interactions.
• Process Optimization: Refine standard operating procedures and enhance the Brau customer journey.
• Meeting Cadence: Establish and support a structured schedule for team meetings to ensure effective communication and collaboration.

• Personality & Teamwork: Positive, outgoing personality with a collaborative approach.
• Client Relationship Building: Strong ability to build trust-based relationships with clients.
• Schedule Flexibility: Willing to work evenings and weekends as needed.
• Technical Proficiency: Skilled in Classic eyelash extensions and adept at recommending products to meet clients' unique needs.

• Experience: Minimum of 3 years specializing in Microblading treatments.
• Licensing: DHA License, DHA Eligibility Letter, or a 1-year degree in Beauty Therapy.
• Portfolio & References: Strong portfolio showcasing previous work, along with verifiable references.
• Customer Service Excellence: Exceptional customer service skills, fluent in English with excellent communication abilities.