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Cashier
4 weeks ago
- Describes product featuresand benefits; demonstrates the use and handling of theproduct
- Educates clients on brands qualitystandards and specifications
- Advises customerson product ranges best suited to their needs; Answerscustomers' queries to help them make a decision on thepurchase
- Provides information to customers onwarranties, features, specifications, maintenance and care ofproducts.
- Ensures customers' needsare met, complaints are resolved (or escalated) and customerservice provided is of exceptionalstandard
- Maintains awareness of new productlaunches, promotional events and sales
- Achievessales targets by using sales techniques, up-selling and crossselling
- Ensures promotions and pricing areaccurate and in line with company standards andpolicies
- Computes sale prices and discounts asapplicable; Maintains sales records
- Receivesand processes cash, changes and credit payments and generatesinvoices and receipts
- Operates as a cashier andbe consistently accurate in money handling (in caseapplicable)
- Follows the store's aftersales processes and ensures full adherence to repair/returnpolicies and procedures
- Adheres to lossprevention, inventory controls and standard operating procedures ofthe company
- Provides assistance in storemerchandising in product placement andarrangement
- Ensures the highest standards ofhousekeeping standards and grooming etiquettes are maintained instore at all times
Self-Management:
Definesperformance goals at the start of the year in discussion with thereporting manager and ensures that the goals are achieved duringthe course of the year
- Takes ownership of his/her ownlearning agenda by identifying development needs in consultationwith the manager and agreeing on the individual development planwhich goes beyond just training anddevelopment
- Keeps abreast of professionaldevelopments, new techniques and current issues through continuededucation and professional growth
1. Customer ServiceSkills
- FriendlyInteraction: Greeting customers warmly and providingassistance asneeded.
- Problem-Solving:Addressing customer inquiries, complaints, or issueseffectively.
- Patience andEmpathy: Remaining calm and understanding duringchallenging interactions.
2.Cash HandlingSkills
- Accuracy:Counting money, giving the correct change, and balancing the cashdrawer at the end of ashift.
- TransactionProcessing: Handling payments via cash, credit/debitcards, mobile payments, or giftcards.
- FraudDetection: Identifying counterfeit bills orsuspicious transactions.
3.TechnicalSkills
- Point-of-Sale(POS) Systems: Proficiency in using cash registers,barcode scanners, and paymentterminals.
- Basic MathSkills: Quickly and accurately performingcalculations withouterrors.
- InventoryTools: Assisting with inventory checks or stockreplenishment through digitaltools.
4. Attention toDetail
- Verifyingproduct prices, discounts, and offers duringtransactions.
- Ensuring receipts are accurateand correctly itemized.
- Monitoring for errorsin scanning or systemmalfunctions.
5.CommunicationSkills
- Clarity:Explaining store policies, promotions, or product details tocustomers.
- Professionalism:Handling disputes or misunderstandingstactfully.
- TeamCoordination: Communicating effectively withcolleagues, supervisors, and otherdepartments.
6. TimeManagement
- Managinglong lines efficiently while maintaining excellentservice.
- Balancing cashier duties withadditional tasks like restocking orcleaning.
7.Problem-SolvingSkills
- Resolving minortechnical issues with POS systems or paymentmethods.
- Addressing discrepancies in cash orcard payments calmly andprofessionally.
8.Physical and MentalStamina
- Standing forextended periods while maintaining focus andenergy.
- Handling repetitive tasks like scanningand packing without losingefficiency.
Account Services,CashierChecks,Cashiering
Employment Type :Full-time
Department / Functional Area: Accounting
Experience: Not Mentioned years
Gender: Male
Vacancy: 1
Joining Date: Tue, 21 Jan 2025