Field Service Coordinator
3 weeks ago
The Field Service Visa Coordinatorrole requires working closely with our field service and planningteam by handling clerical duties, coordinating, organizing the sitemobilization, security clearance and travel requirements for thefield service personnel. Securing on time Visa applications andsupporting the team regarding Visarequirements.
What are myresponsibilities?
- Co-ordination with resourceallocation team
- Ensuring that all Personneldocuments are up to date.
- Maintain and updatingthe Vistool in Primavera Webtool
- Ensuringsmooth onboarding for new joiners
- SupportingFSR for obtaining the visa
- Updating the Visarequirements folder in share drive
- Arrangingall appointments for EHS and Onboardingrelated
- Ensuring a smooth onboarding for thenew joiners FSR and offboarding for theleavers
- Co-ordination with counterparts indelegation center and do all required submission for propermobilization.
- Supporting with visa documentsand ensuring that visas are valid for allpersonnel.
- Supporting process improvement indaily work environment. Supporting commercial officer forrespective delegations
- Collaborate with teammembers and the FS Resource Management in day-to-day improvementactivities.
- Supporting process improvement indaily work environment.
- Ensuring the dataquality and accessibility to project sites forFSR's.
- If require handling othertasks assigned by the line manager
Eligibility:
- BA, IT or Science Degree holder fromrecognized university or college.
- 5 Years ofexperience in Visa coordination, office administration, planning orprocess improvement experience.
- Advancedknowledge in office application tools
- Advancedknowledge of English written and spoken
- Willingto work in multi-cultural teams.
- Processdriven, Team Player & self-motivated.
1. Scheduling andDispatching
- Coordinatingtechnician schedules to ensure timely servicedelivery and minimize downtime
- Managing servicerequests, dispatching technicians to appropriate locations based onurgency and expertise
- Handlingemergency calls and ensuring the rightresources are allocated quickly
- Usingscheduling software or management systems (e.g.,FieldAware,ServiceTitan, MSPsoftware) to track service appointments andtechnician availability
2.Customer Service andCommunication
- Servingas the main point of contact for customers to provide serviceupdates, resolve issues, and handlecomplaints
- Communicating effectively withclients, understanding their needs,and providing service updates inreal-time
- Managing customerexpectations and ensuring that service teams meetdeadlines and quality standards
- Offeringpost-service support, gatheringfeedback, and addressing any concerns to ensure customersatisfaction
3.Logistics and ResourceManagement
- Ensuringthat service teams have the righttools,equipment, andmaterials for eachjob
- Coordinating theprocurement of parts or suppliesneeded for repairs or installations
- Trackinginventory and ensuring that technicians are stocked with necessaryspare parts or consumables
- Managing logisticsfor on-site visits, including travelarrangements for technicians ifnecessary
4. TechnicalKnowledge and ProblemSolving
- Understandingbasic technical aspects of the service being provided (e.g., HVAC,IT, industrial equipment) to provide support whenneeded
- Helping troubleshoottechnical issues remotely whenpossible or directing technicians to the rightsolution
- Identifying recurring problems andworking with technical teams to develop solutions orimprovements
- Being able to reviewservice reports and analyze field service trends toidentify opportunities for operationalimprovements
5. TimeManagement andPrioritization
- Prioritizingservice calls based on urgency, customer needs, and availableresources
- Managing multiple tasks andresponsibilities efficiently to ensure smoothworkflow
- Ensuring that service appointments arecompleted on time, with minimal delays, and within budgetconstraints
6.Documentation andReporting
- Managingdetailed service records, includingjob orders, service reports, and equipmentlogs
- Ensuring that technicians complete allrequired paperwork, including work orders, invoices, and timesheets
- Generating servicereports for management and customers, tracking jobcompletion, and assessing overall serviceperformance
Field,Administrative Operations,FieldService
Employment Type :Full-time
Department / Functional Area: Field Service
Experience: Not Mentioned years
Gender: Male
Vacancy: 1
Joining Date: Sun, 23 Feb2025
-
Field Coordinator
2 weeks ago
Dubai, Dubai, United Arab Emirates iPanac Consulting LLC Full timeAbout Us:We are a leading delivery company specializing in providing exceptional service to our customers across the UAE. With a focus on efficiency and reliability, we strive to exceed expectations in every delivery.Job Description:As a Field Coordinator, you will play a crucial role in ensuring smooth and efficient operations in the field. Your primary...
-
Field Coordinator
7 days ago
Dubai, Dubai, United Arab Emirates iPanac Consulting LLC Full timeAbout Us: We are a leading delivery company specializing in providing exceptional service to our customers across the UAE. With a focus on efficiency and reliability, we strive to exceed expectations in every delivery. Job Description: As a Field Coordinator, you will play a crucial role in ensuring smooth and efficient operations in the field. Your primary...
-
Aircraft Services Coordinator
4 days ago
Dubai, Dubai, United Arab Emirates BENO - Luxury At Your Service Full timeJob Description:The Flight Coordinator is responsible for arranging services for flights and ensuring that all aspects of flight operations are coordinated. This includes monitoring flight status, coordinating with management, and preparing post-flight reports.Responsibilities:Arrange services for flights as per client needsMonitor flight status and ensure...
-
Field Service Engineer
2 weeks ago
Dubai, Dubai, United Arab Emirates City of Shakopee, MN Full timeField Service Engineer: The role of the Field Service Engineer is to provide residential site services for Emerson's DeltaV System including maintenance services, diagnostics, installation and commissioning, start-up and problem resolution. The Service Engineer is the link between customer needs/constraints and the Emerson Systems and Software Operations...
-
Field Marketing Coordinator
4 days ago
Dubai, Dubai, United Arab Emirates Oak HCFT Full timeWe're looking for a highly motivated Field Marketing Coordinator to join our team. As a coordinator, you will support the development and implementation of localized marketing strategies. Your goal is to drive business results through in-person local events and integrated campaigns.Key Responsibilities:The ideal candidate will have experience working in...
-
Field Service Support Specialist
3 days ago
Dubai, Dubai, United Arab Emirates Otis Elevator Co. Full timeOtis Elevator Co. is committed to providing exceptional customer service to our customers. We are seeking an experienced Service Call Coordinator to join our team. As a key member of our team, you will be responsible for managing and coordinating service calls, ensuring timely responses to customer inquiries and resolving any issues that may arise.Your...
-
Field Service Engineer
2 weeks ago
Dubai, Dubai, United Arab Emirates Avanceon Middle East & South Asia Full timeWho We Are? Octopus Digital is a pioneer in Industry 4.0 in Pakistan and the Middle East. It propels Industry 4.0 solutions, smart factories (AI and big data), and the limitless capabilities of I4.0 and IoT. Its cloud-native computing, AI-powered Topware displays data in a manner that enables even non-IT/OT professionals to obtain insights and take...
-
Field Service Technician
3 days ago
Dubai, Dubai, United Arab Emirates Avanceon Middle East & South Asia Full timeAs a Field Service Engineer with Avanceon Middle East & South Asia, you will have the opportunity to work on high-level onsite and remote automation technical support projects, delivering exceptional service to our clients.You will be responsible for reporting the full life cycle of Incidents and Problems efficiently, working closely with Technical Support,...
-
Field Support Service Expert
3 days ago
Dubai, Dubai, United Arab Emirates Antas Full timeJob DescriptionWe are looking for a Field Support Service Expert - Technology to provide technical support to our clients. As a Technology Support Engineer, you will be responsible for installing printer drivers, resolving print logic issues, and coordinating with OEM vendors for major issues.Key ResponsibilitiesInstall printer drivers and resolve print...
-
Service Coordinator
2 weeks ago
Dubai, Dubai, United Arab Emirates Transguard Workforce Solutions Full timeGet AI-powered advice on this job and more exclusive features. Transguard Workforce Solutions is the UAE's leading provider of innovative HR solutions. With over a decade of experience in the region and a knowledgeable team, we offer fully integrated HR services. We are currently seeking a Service Coordinator – 12 months Contract role for one of our very...
-
Field Service Technician
12 hours ago
Dubai, Dubai, United Arab Emirates ROSEN Group Full timeField Service Technician - Qatar Location: Qatar Apply now ROSEN Middle East.SPECIALIZED IN PIPELINE INSPECTION What you can expect Timely onsite preparation and shipping of inspection tools and equipment to workshops or other sites in cooperation with Supply Chain Management Coordination and detailed time planning of required personnel, equipment, and...
-
Service Field Specialist
3 days ago
Dubai, Dubai, United Arab Emirates Otis Elevator Co. Full timeWe are seeking a highly skilled Building Equipment Engineer to join our team at Otis Elevator Co. As a Service Field Specialist, you will play a crucial role in ensuring the smooth operation of our elevator systems.The ideal candidate will have a minimum of 7 years of experience in the elevator industry, with a strong background in trouble shooting, major...
-
Guest Services Coordinator
5 days ago
Dubai, Dubai, United Arab Emirates Melia Hotels International S.A.(Meliá) Full timeJob OverviewThe Guest Services Coordinator will be responsible for coordinating and executing various guest services, including but not limited to, room assignments, amenities, and special requests. This role requires strong organizational skills, attention to detail, and effective communication.Key ResponsibilitiesCoordinate and execute guest services,...
-
Transportation Services Coordinator
3 days ago
Dubai, Dubai, United Arab Emirates Cars24 Services Pvt Ltd Full timeCars24 Services Pvt Ltd is a leading provider of automotive services, offering a range of solutions to individuals and businesses alike.Job OverviewWe are seeking a highly skilled Junior Coordinator to join our team. The successful candidate will have experience in logistics coordination, with a focus on vendor management and...
-
Service Call Coordinator
3 days ago
Dubai, Dubai, United Arab Emirates Otis Elevator Co. Full timeThe Field Service Support Specialist plays a vital role in ensuring seamless elevator operations for our customers. This individual will be responsible for managing and coordinating service calls, working closely with the field service team to dispatch technicians and maintain accurate records, and resolving any issues that may arise during service calls.To...
-
Field Services Coordinator
4 days ago
Dubai, Dubai, United Arab Emirates Day And Night LLC Full timePosition DescriptionWe are searching for a results-driven Housekeeping Supervisor to join our team at Day And Night LLC. In this role, you will be responsible for managing daily operations, including maintenance and repair activities, quality control, and team leadership.Main duties will include:Daily Operations: Ensure smooth day-to-day operations by...
-
Healthcare Services Coordinator
3 days ago
Dubai, Dubai, United Arab Emirates Medcome Health Care Center Full timeRole Overview:MEDCOME Health Care Center is seeking a highly organized and communicative Insurance Coordinator/Patient Coordinator to enhance our patient care services. In this role, you will interact with patients, families, and healthcare providers to ensure seamless insurance processes and effective patient care.Main Responsibilities:Patient interaction...
-
Field Service Operations Manager
1 hour ago
Dubai, Dubai, United Arab Emirates Rapiscan Systems Full timeRapiscan Systems provides advanced detection technology for security applications. We are seeking a seasoned professional to lead our Field Service Team in the UAE/MEA region. The successful candidate will be responsible for installing, repairing, and maintaining X-RAY screening systems, as well as managing a team of field service engineers.Key...
-
Field Service Team Leader
2 weeks ago
Dubai, Dubai, United Arab Emirates Rapiscan Systems Full timeRapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-,...
-
Field Service Support Specialist
2 days ago
Dubai, Dubai, United Arab Emirates Samsung Electronics Company Limited Full timeAbout the RoleThis Senior Field Operations Executive will be responsible for supporting field operations in the UAE. The successful candidate will oversee Field Service Support, ensuring efficient service delivery and driving business growth.The key responsibilities include:Managing authorized service centers (ASCs)Monitoring and improving customer...