Business Transformation Manager

2 weeks ago


Dubai, United Arab Emirates Tandem Search Full time
  • Working on strategic initiatives as part of our bank’s vision to lead Islamic banking market.
  • Acting as an in-house consulting service to all business lines.
  • Remediating business problems (as and when they arise).
  • Coordinating with all business lines, catering to business needs.
  • The ideal candidate will have a strong background in process improvement, with expertise in Lean and Agile methodologies to lead our transformation efforts.

Key responsibilities

  • Transformation: Lead End-to-End transformation projects aimed at improving efficiency and enhancing customer experience. Utilize Lean principles to streamline processes, eliminate waste, and optimize resource utilization within banking operations.
  • Stakeholder Management: Collaborate with stakeholders at all levels to identify pain points, opportunities, and strategic objectives. Effectively communicate the purpose, progress, and benefits of the transformation efforts.
  • Agile: Implement Agile methodologies to foster a culture of continuous improvement, iteration, and collaboration within cross-functional teams.
  • Project Management: Proficiency in project management methodologies to drive successful execution of transformation initiatives, including planning, budgeting, resource allocation, and risk management.
  • Data Analysis: Ability to analyze and interpret data to identify insights, trends, and performance metrics that inform decision-making and measure the success of transformation initiatives.
  • Technology and Digital Transformation: Understanding of technology trends and digital transformation strategies to leverage technology solutions that drive operational efficiency, innovation, and customer experience.
  • Business Strategy: Understanding of business objectives, market dynamics, and strategic planning to align transformation initiatives with organizational goals.
  • Leadership and Team Management: Capability to lead and motivate teams, inspire change, and foster a culture of innovation and continuous improvement within the organization.


​​​​​​​Knowledge, Skills, and Experience:

  • Bachelor's or master's degree in business administration, finance, economics, or a related field. MBA and relevant certification (Lean Six Sigma, PMP) preferred.
  • Proven track record of successfully leading business transformation initiatives within the banking or financial services industry.
  • Strong knowledge of the banking industry, its operations, products, and regulatory environment.
  • Extensive consulting experience, preferably with a focus on process optimization, organizational change, and digital transformation.
  • Proficiency in process improvement methodologies (e.g., Lean Six Sigma) and Agile frameworks (e.g., Scrum) is critical.
  • Strong in creating compelling PowerPoint presentation to communicate complex ideas, transformation strategies, and project updates.
  • Strategic thinking and problem-solving skills, with a focus on driving innovation and continuous improvement.


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