SaaS Software Engineer

3 weeks ago

Dubai, Dubai, United Arab Emirates Canonical Full time
Roles and responsibilities
  • Grow and lead a team ofengineers in your region
  • Develop talent throughcoaching, mentoring, feedback, and hands-on careerdevelopment
  • Apply sound engineering principlesand directly contribute toward your team'sgoals
  • Create and maintain productiverelationships with stakeholders
  • Set and manageexpectations with other engineering teams, management, and externalstakeholders
  • Collaborate proactively with adistributed team and community
  • Lead the ongoingdevelopment of Launchpad, the infrastructure on which greatsoftware like Ubuntu is built
  • Advocate andadvance modern, agile software development practices and helpdevelop and evangelise great engineering and organisationalpractices
  • Grow a healthy, collaborativeengineering culture in line with the companyvalues
  • Actively engage with the broaderleadership team
  • Work from home withinternational travel up to 6 weeks per year for internal andexternal events

Who youare

  • Youhave experience leading a distributed team to deliver features andmanage production services at scale
  • You love tomentor, develop, and grow people, and have an outstanding trackrecord of doing so
  • You are knowledgeable andpassionate about technology
  • You have experiencedelivering high quality software
  • You haveexperience designing and evolving complex distributedsystems
  • You have effective written and verbalcommunication skills
  • You have solid experienceworking in an agile development environment
Desired candidate profile

1. Team Leadership andDevelopment

  • Recruitment:Lead hiring efforts to build and expand the software engineeringteam, ensuring a good balance of skills andexperience.
  • Mentoring andCoaching: Provide technical mentorship and careerdevelopment to team members. Help engineers grow in their roles bysetting clear goals, offering feedback, and fostering a culture ofcontinuous learning.
  • PerformanceReviews: Conduct regular performance reviews,provide constructive feedback, and establish performance metrics toassess team members' growth andcontributions.
  • TeamCulture: Foster a positive, collaborative, andinnovative team culture that emphasizes accountability, highperformance, and ownership of theproduct.

2. SoftwareDevelopment andArchitecture

  • ArchitectingSaaS Solutions: Lead the design and implementationof scalable, reliable, and secure SaaS applications, ensuring thatthey can handle increasing user loads and provide a seamlessexperience.
  • MicroservicesArchitecture: Design and manage microservices-basedsystems that are modular, reusable, and allow teams to work onfeatures independently while ensuring the systems work as awhole.
  • CloudInfrastructure: Ensure that SaaS applications arebuilt with cloud-native principles in mind, utilizing services fromplatforms like AWS, Azure, orGCP.
  • CI/CD: Drivethe adoption of continuous integration and continuous deployment(CI/CD) practices to increase software delivery speed, quality, andreliability.

3. Productand ProjectManagement

  • Collaborationwith Product Management: Work closely with productmanagers to define product roadmaps, gather user feedback, andprioritize features based on businessneeds.
  • ProjectDelivery: Oversee the planning, execution, anddelivery of software releases. Make sure that projects aredelivered on time, meet requirements, and are aligned with thecompany's businessgoals.
  • Cross-functionalCollaboration: Collaborate with other teams, such asDevOps, QA, UX/UI, and marketing, to ensure the success of the SaaSproduct.
  • RiskManagement: Identify potential risks in thedevelopment process and mitigate them. This could include technicalrisks, resource constraints, or dependencies on otherteams.

4. Scalability,Reliability, andPerformance

  • ScalableArchitecture: Ensure that the software architectureis designed to scale effectively, accommodating growing customerdemands while maintaining highperformance.
  • PerformanceOptimization: Continuously monitor and optimize theperformance of SaaS products, improving both server-sideperformance and client-sideperformance.
  • Uptime andAvailability: Work with DevOps and infrastructureteams to ensure that SaaS applications achieve high uptime, meetSLAs (Service Level Agreements), and have disaster recoveryprocedures inplace.
  • Security:Implement best practices for security, ensuring that the SaaSsolution complies with industry standards (e.g., GDPR, HIPAA) andoffers robust protection againstthreats.

5. Monitoringand ContinuousImprovement

  • Metricsand Analytics: Set up and monitor key performanceindicators (KPIs) for application performance, user experience, andsystem health. Use data to drive decision-making and continuousimprovement.
  • BugResolution: Oversee the process for identifying,tracking, and resolving bugs and other issues that arise in theSaaS product.
  • UserFeedback: Ensure that user feedback and systemtelemetry are incorporated into the development cycle, driving theevolution of the product in line with customerneeds.

6. Process andQualityManagement

  • AgileMethodology: Lead the adoption of agile developmentmethodologies (e.g., Scrum, Kanban) to improve team collaboration,product iteration, and overallefficiency.
  • CodeQuality: Ensure that engineering teams follow bestpractices for code quality, including code reviews, unit testing,integration testing, and performancetesting.
  • Automation:Advocate for the automation of repetitive tasks, such as testing,deployment, and infrastructure provisioning, to improve efficiencyand reduce human error.

7.StakeholderCommunication

  • RegularReporting: Provide regular updates to seniorleadership on project progress, technical challenges, and resourceneeds. Highlight any risks or issues that may impact timelines orquality.
  • TechnicalEvangelism: Act as the technical voice within thecompany, ensuring that engineering decisions align with businessgoals and provide value tocustomers.
Key Skills
Software Application,Softwaresolution,Software Systems
Employment Type: Full-time
Department / FunctionalArea: Engineering
Experience: years
Gender: Male
Vacancy: 1

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