Internet Sales Team Representative

1 month ago


Dubai, Dubai, United Arab Emirates The Cigna Group Full time

Join an expanding global healthcare insurance company and earn a competitive bonus

About Cigna:

Looking for a job where you can assist customers in finding the right product and you have experience in sales within a regulated setting? Cigna is here for you.

Cigna is committed to enhancing people's health, well-being, and peace of mind worldwide.

As part of our team, you'll not only make a difference, but you'll also grow both personally and professionally, reshaping how health insurance is viewed.

The Role:

As a key team player reporting to the Telesales Manager, your primary responsibility will be to address incoming customer queries, close sales, and provide support in ensuring a smooth sales process.

Main Responsibilities:

  • Provide comprehensive responses to customer inquiries regarding eligibility, coverage, and policy details
  • Meet set sales targets
  • Maintain regular communication with customers
  • Ensure productivity and quality standards are met
  • Comply with all relevant regulations
  • Conduct sales with integrity
  • Collaborate effectively with internal teams and customers
  • Keep precise records
  • Assist and mentor other team members
  • Identify process enhancements
  • Support team goals
  • Perform ad hoc tasks

Skills & Qualifications:

  • Customer-centric mindset
  • Strong problem-solving abilities
  • Excellent communication skills
  • Capacity to work well in a team
  • Proficient in Microsoft applications
  • Basic system navigation skills
  • Awareness of regulations
  • Track record in insurance telemarketing
  • 1-2 years' experience in health or insurance sector

Competencies:

  • Results-driven
  • Active listening
  • Building relationships
  • Continuous learning
  • Prioritization
  • Problem-solving

If you have sales experience in a regulated environment, and can meet the required shift patterns, we encourage you to apply.

About Cigna Healthcare:

Cigna Healthcare, part of The Cigna Group, is dedicated to guiding individuals through the healthcare system, helping them make informed choices to enhance their well-being.

Join us in our mission to foster growth and well-being.



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