Senior Manager, Quality Assurance

4 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Mace Full time

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture and priorities, visit our strategy site.

Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential of every project.

The project:

This is an opportunity to work on Building and Infra projects.

Our values shape the way we consult, and define the people we want to join us on our journey, they are:

Safety first - Going home safe and well.
Client focus - Deliver on our promise.
Integrity - Always do the right thing.
Create opportunity - For our people to excel.

You'll be responsible for:

Delivers delegated elements of an annual business plan to time and budget.Manages and facilitates external certification audits.Provides expertise and guidance in supporting achievement of new certifications where appropriate.Responsible for organising and facilitating internal audits in the audit programme.Accountable for leading audits and producing audit reports.Utilises comprehensive expertise and investigates and interprets root cause analysis of instances of non-conformance, including recommending corrective measures and long-term preventative measures.Coordinates reviewing of management system content for appropriateness, improvement, and implementation.Contributes to the identification of new systems and processes to drive efficiency, recommending improvements and innovations.Ensures information for quality reports is available, accurate and delivered within agreed timescales.Accountable for the production of communication articles, plans and communication collateral.Coordinates activities reported in management reviews, collating, analysing, and presenting data and key metrics, analyses trends and provides recommendations and guidance.Provides recommendations for action to mitigate risk and improve management system effectiveness.Provides specialised expertise and knowledge to support on business development activities.Accountable for the development and delivery of training.Manages and monitors performance of a supply chain, including support to suppliers as appropriate through training, guidance, and audits of their QMS capabilities.Works collaboratively towards the common goal of net zero carbon transition, and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

You'll need to have:

Experience working in the United Arab Emirates is essential for client approval. Knowledge of ISO9001 standard and certification.Strong analytical and reporting skills.Good knowledge of management principles and operational controls through the delivery lifecycle.Experience in development and implementation of tools and techniques in an operational environment.High level of knowledge and understanding of current industry standards and regulations.Good working knowledge of Microsoft Office 365 suite and data analysis tools.Excellent written skills.Excellent communication skills and customer focus.Ability to work to tight deadlines alone and as part of a team.Building and maintaining positive relationships across a business and with all levels of management.Strong organisational skillsStrong analytics skillsReport writing skills.Manages and influences a range of key/senior internal and external stakeholders.

You'll also have:

Manages others effectively.Ability to influence and persuade senior management towards a desired course of action.Continuous improvement perspective.Effective chairing of meetings.Develops and maintains a series of internal and external professional relationships. Educated to degree level (or equivalent).Formal auditor training course within relevant subjectLine management experience.Quality assurance experience.Quality management system experience.Internal auditing experience.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

#LI-Onsite

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