Reservations Agent for Conrad Dubai

4 weeks ago

Dubai, Dubai, United Arab Emirates Hilton Full time

A Reservations Agent for Conrad Dubai will serve as the main contact for room reservations at the hotel and is responsible to offer an excellent service and influence the Guest decision to stay at the property.


What will I be doing?

As a Reservation Agent for Conrad Dubai, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:

  • Answer incoming phone calls by following the hotel's telephone etiquette at all times.
  • Convert inquiries into contracted business.
  • Respond positively to sales inquiries to develop future sales leads.
  • Identify sales leads, as appropriate.
  • Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation.
  • Provide prompt and efficient service while maintaining the hotels brand standards.

What are we looking for?

A Reservations Agent for Conrad Dubai is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous experience in similar role.
  • A passion for delivering great customer service.
  • Excellent professional telephone manners and etiquette.
  • Excellent communication skills (oral and written).
  • Outstanding administration and organizational skills.
  • Good computer proficiency.
  • Arabic language skills.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • OnQ experience.
  • Tertiary qualifications, or other collegiate-level degree.
  • Luxury hospitality experience in a similar role.

What will it be like to work for Conrad Hotels & Resorts?

Conrad Hotels & Resorts combines contemporary design, sophisticated amenities and personalized service. Conrad's guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And, our amazing Team Members are at the heart of it all

  • Group, Conference and Events Sales Executive for

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Conrad Dubai Full time

    A Group, Conference, and Events (GCE) Sales Executive for Conrad Dubai will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.What will I be doing?As Group, Conference, and Events (GCE) Sales Executive for Conrad Dubai, you will maximise revenue opportunities in the...

  • Bartender for

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Conrad Dubai Full time

    A Bartender for Conrad Dubai engages our guests during their visit, receives and serves orders and ensures brand service standards are met to the highest quality.What will I be doing?A Bartender for Conrad Dubai will be responsible for engaging our guests during their visit, receiving and serving orders and ensuring brand service standards are met to the...

  • Laundry Attendant for

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Conrad Dubai Full time

    A Laundry Attendant for Conrad Dubai is responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent Guest and Member experience.What will I be doing?As a Laundry Attendant for Conrad Dubai, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar...

  • Sales Executive

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Conrad Dubai Full time

    A Sales Executive - Leisure for Conrad Dubai analyses local market trends and competitor activity to generate new future business for the hotel.What will I be doing?As Sales Executive - Leisure for Conrad Dubai, you analyses local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for...

  • Guest Service Officer for

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Conrad Dubai Full time

    A Guest Service Officer for Conrad Dubai provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Officer for Conrad Dubai, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

  • Group, Conference and Events Sales Executive for Conrad Dubai

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    A Group, Conference, and Events (GCE) Sales Executive for Conrad Dubai will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.What will I be doing?As Group, Conference, and Events (GCE) Sales Executive for Conrad Dubai, you will maximise revenue opportunities in the...

  • Housekeeping Attendant for

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Conrad Dubai Full time

    A Housekeeping Attendant for Conrad Dubai will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.What will I be doing?As Housekeeping Attendant for Conrad Dubai, you will support...

  • Assistant GC&E Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Conrad Dubai Full time

    An Assistant GC&E Manager will assist in meeting and banquet efforts to maximise revenue, profit, and the satisfaction of Guests and vendor relations.What will I be doing?An Assistant GC&E Manager, you will assist in meeting and banquet efforts to maximise revenue, profit, and the satisfaction of Guests and vendor relations. The Assistant GC&E Manager will...

  • Housekeeping Supervisor for

    2 days ago

    Dubai, Dubai, United Arab Emirates Conrad Dubai Full time

    A Housekeeping Supervisor for Conrad Dubai is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper.What will I be doing?As a Housekeeping Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member...

  • Bartender for Conrad Dubai

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    A Bartender for Conrad Dubai engages our guests during their visit, receives and serves orders and ensures brand service standards are met to the highest quality.What will I be doing?A Bartender for Conrad Dubai will be responsible for engaging our guests during their visit, receiving and serving orders and ensuring brand service standards are met to the...

  • Culinary Coordinator

    5 days ago

    Dubai, Dubai, United Arab Emirates Conrad Dubai Full time

    As a Administrator at Conrad Dubai, you will provide secretarial and clearical support to the Culinary team.What will I be doing?As a Administrator for Conrad Dubai you will be responsible for performing the following tasks to the highest standards: Ensure roster is in place and communicated with the team members in a timely manner Ensure all Culinary team...

  • Marketing Intern

    1 week ago

    Dubai, Dubai, United Arab Emirates Conrad Dubai Full time

    We are seeking a vibrant and innovative Marketing Intern with a passion for hospitality to join our team. If you thrive on delivering exceptional customer service and are eager to dive into the dynamic world of hotel marketing, this role is for you. Under the guidance of our Marketing Manager, you will play a pivotal role in implementing sales and marketing...

  • Housekeeping Attendant for Conrad Dubai

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    A Housekeeping Attendant for Conrad Dubai will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.What will I be doing?As Housekeeping Attendant for Conrad Dubai, you will support...

  • In Room Dining Supervisor for Conrad Dubai

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    An In Room Dining Supervisor for Conrad Dubai is responsible for supervising room service operations to deliver an excellent Guest and Member experience while training staff, optimising sales, and controlling costs.What will I be doing?As an In Room Dining Supervisor for Conrad Dubai, you will be responsible for supervising room service operations to deliver...

  • Guest Service Officer for Conrad Dubai

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    A Guest Service Officer for Conrad Dubai provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Officer for Conrad Dubai, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

  • Housekeeping Supervisor for Conrad Dubai

    2 days ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    A Housekeeping Supervisor for Conrad Dubai is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper.What will I be doing?As a Housekeeping Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member...

  • Assistant GC&E Manager

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    An Assistant GC&E Manager will assist in meeting and banquet efforts to maximise revenue, profit, and the satisfaction of Guests and vendor relations.What will I be doing?An Assistant GC&E Manager, you will assist in meeting and banquet efforts to maximise revenue, profit, and the satisfaction of Guests and vendor relations. The Assistant GC&E Manager will...

  • Real Estate Agent

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Gulf Career Hunt Full time

    Patriot Real Estate is a prominent real estate company based in Dubai. As a registered partner of Emaar, Damac, Azizi, Majid Ul Futtaim, Dubai Properties, and other private developers, we have a strong presence in the Dubai real estate market. Our company is committed to providing exceptional services and exceeding customer expectations.Role DescriptionThis...

  • Real Estate Sales Agent

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Gulf Career Hunt Full time

    Real Estate Sales Agent (German, Dutch, French and Russian Speakers)Job Description:Are you a passionate and driven individual looking to thrive in the world of real estate? Masar Al Ameen Real Estate LLC is on the lookout for Real Estate Agents who can communicate fluently in multiple languages, including French, Dutch, Russian, German and Spanish. We value...

  • Front Office Agent

    2 weeks ago

    Dubai, Dubai, United Arab Emirates DoubleTree by Hilton Hotel & Residences Dubai Al Barsha Full time

    A Front Office Agent assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.What will I be doing?As Front Office Agent, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to...