Junior IT Support Engineer
1 month ago
Location:
UAE, DubaiFunctional Expertise:
- Analyze business processes and user requirements.
- Collaborate with stakeholders to gather and document system requirements.
- Troubleshoot and maintain network infrastructure, systems architecture, backup solutions, Wi-Fi, firewall, switches, databases, and applications (e.g., Apache, Nginx, and Hyper-V).
- Monitor regular updates for operating systems and antivirus software.
- Implement and maintain security measures to protect IT systems, networks, and data.
- Ensure compliance with relevant regulations and standards.
- Develop detailed technical specifications and documentation for systems and applications
Technical Expertise:
Operating Systems:
- Proficient in Windows, Linux, and macOS administration
Networking:
- Configure and manage Wi-Fi, switches, and routers
Server Administration:
- Knowledge of Active Directory, DNS, and DHCP.
- Familiarity with Cisco Call Manager.
- Skilled in VMware and Hyper-V virtualization technologies.
- Regularly perform backups and plan for disaster recovery
Security:
- Implement antivirus solutions, monitor, and troubleshoot.
- Configure firewalls, and manage IPS and IDS.
- Understand vulnerability assessment and follow security best practices
Hardware:
- Manage servers, desktops, laptops, and peripherals like printers, Wi-Fi devices, QNAP, NetApp, CCTV, NVR, and biometric systems.
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