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Assistant Technician

4 months ago


Dubai, Dubai, United Arab Emirates Serco Plc Full time

Assistant Technician - Water Network - Pump Mechanic
Make a difference every day

We are a multinational organization with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".

Your Opportunity

We are looking for an Assistant Technician-Water Network Pump Mechanic to carryout preventative, corrective and breakdown maintenance on various types of pumps individually or as part of a technical team, within a designated area, whilst ensuring minimal disruption to the operations. Carry out all technical and safety instructions from staff, to conform to policy and procedures.

Key accountabilities

  • Inspect, diagnose and perform major and minor repair work on various types pumps, hydraulic equipment, compressors, controls, valves and related equipment.
  • Perform routine and preventative maintenance on pumps, engines and compressors.
  • Ability to conform to all general and technical safety requirements at all times to ensure the health, safety & welfare of self and others at work.
  • Any other work as assigned by the electrical supervisor/duty engineer to achieve the purpose.
  • Can read interpret and describe the functionality of electrical drawings (circuit and wiring diagrams/schematic and layout drawings) irrespective of manufacturer.
  • Can correctly setup and use electrical test equipment and interpret the test results to include.
  • Knowledge in the use & interpretation of Local and International Electrical Standards and Regulations.
  • Sees those they interact with as customers and seeks to identify and meet needs, taking swift action to resolve issues with integrity. Always alert to the customer's point of view and demonstrates a sense of urgency.
  • Sets clear team objectives and establishes courses of action for self and others to ensure that work is completed on time.
  • Interacts with others in a way that gives them confidence in own intentions and those of the organisation. Role models the Serco Values.
  • Engages and influences others by using a wide range of communication methods and styles. Facilitates understanding and encourages communication both within own team and more broadly.

Specific requirements

  • High School Certificate or Industrial Training Institute Diploma (3-year duration) in Mechanical Maintenance or equivalent (post high school)
  • IOSH Working Safely Certificate or equivalent
  • Current valid UAE driving license is desirable
  • Minimum three (3) year experience within pump repair related environment or similar
  • Good level of spoken and written English
  • Working knowledge in MS Office (Word / Excel / Power point)
  • Ability to perform safely and correctly the following on Low voltage (LV) equipment and systems:

    - Electrical Isolations and LOTO

    - Planned preventative maintenance (PM) routines

    - Corrective maintenance (CM)

    - Breakdown maintenance (BD)

What's in it for you?

At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:

  • Competitive monthly pay and allowances that are commensurate with the role and industry standards
  • Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
  • We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
  • We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones
  • We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture
  • We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.
  • As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.

Join Us

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit for more information

Take pride in what you do