Technical Coordinator Jobs in Dubai

2 weeks ago


Dubai, Dubai, United Arab Emirates Al Futtaim Full time
Technical Coordinator Jobs in Dubai | Al Futtaim Careers

For More Top Organization Jobs Click Here

Description:

Coordinate with the call centre and ensure all the complains are registered in CAFM system and updated on a timely manner as per SLA/KPI. Prepare estimations and quotations.

Job Responsibilities:
  • Prepare the estimation and quotations as per contract SLA.
  • Submit to client the commercial proposals.
  • Support Engineer in scheduling the works.
  • Open the SR on the CAFM system for all received complains.
  • Close all the CM/RM SR in the system and maintain records.
  • Coordinate with Supervisors to collect data for service entries.
  • Ensure that all service reports are entered in the system without any errors.
  • Do the labour hour posting on the SKM system
  • Maintain service report files in a standard manner for future reference and audit purpose.
Job Requirements:
  • 3-4 years of call center experience and computer skills of MS office is must.
  • Graduate or equivalent.
  • Computer skills
  • Knowledge of Health and Safety requirements
  • Language skills: English and Arabic

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