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Escalation Specialist
2 weeks ago
Job Alert You will be updated with latest job alerts via email
Valid email field required
Send jobs
Job Alert You will be updated with latest job alerts via email
Valid email field required
Send jobs
Responsibilities:
- Promptly responding to customer queries via email, live chat, video, phone, and social media channels.
- Immediately escalating serious complaints or issues that you are not equipped to deal with.
- Liaising with colleagues or managers to find the best solutions to customers' issues.
- Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
- Maintaining a polite, helpful, and professional manner at all times
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About Dr.
Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent.
Established in 2015. Dr. Job has emerged as the UAE premier job portal, attracting thousands of job seekers every day in UAE.Customize Consent PreferencesAlways Active
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