Hair Assistant

1 week ago


Dubai, Dubai, United Arab Emirates MBS Investments Full time

Role Description:

Hair Assistant will provide basic hair care services as part of a routine session, including shampooing, cutting and blow drying.

This position is responsible for assisting the stylists with elementary hair services.

Key Responsibilities;

  • Follows and reinforces COYA Spa technical system to assure quality results and customer satisfaction.
  • Follows and reinforces instructions and warnings on labels and uses products correctly.
  • Provides excellent customer service and positively sends off customers by affirming the guarantee and inviting them to return to COYA SPA.
  • Follows and reinforces COYA Spa greeting and introduction procedures.
  • Makes eye contact, smiles and projects a positive attitude.
  • Effectively handles customer complaints using the recommended process, focusing on customer satisfaction.
  • Responds to phone inquiries regarding pricing, scheduling, directions etc.
  • Keep up to date on current and new products in the salon.
  • Follows and reinforces proper sales techniques for sales of retail products.
  • Promotes and maintains high standard of quality in the salon to ensure stylists are following the haircutting system.
  • Completes certifications as requested by manager.
  • Reinforces proper consultation procedures and customer service standards.
  • Promotes and maintains high standard of technical quality in the salon.
  • Completes all required reports accurately, assuring that they are readable.
  • Attends and participates in required training and workshops.
  • Attends and contributes to salon meetings, presents ideas, salon information & technical information.

Job Types:
Full-time, Permanent

Salary:
AED2, AED3,000.00 per month

Experience:

Hair Assistant: 3 years (preferred)

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