Current jobs related to Cluster Mice Fulfilment Manager - United Arab Emirates - InterContinental

Do you see yourself as a Cluster MICE Fulfilment Manager for InterContinental Hotels Group Dubai Festival City?

The InterContinental Hotels Group properties in Dubai Festival City consist of four hotel brands.

These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn.

In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities.

We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one.

We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

A little taste of your day-to-day:

• Manage all aspects of MICE bookings especially final event execution
• Work closely with the sales team to ensure that all client requirements are met and exceeded
• Coordinate with various departments within the hotel, including banquet, audiovisual, housekeeping, and catering, to ensure seamless event execution
• Manage the communication and coordination of all external vendors and contractors
• Develop and maintain strong relationships with clients to ensure repeat business and referrals
• Ensure that all billing and payment procedures are completed accurately and efficiently
• Ensure that all events are executed in accordance with hotel policies, procedures, and safety guidelines
• Provide regular updates and reports to the Director of Convention Sales on MICE bookings and performance

What we need from you:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field
• Minimum of 5 years of experience in MICE operations, preferably in a luxury hotel environment
• Excellent organizational and time management skills with the ability to multitask and prioritize effectively
• Strong communication and interpersonal skills with the ability to build and maintain strong relationships with clients, vendors, and colleagues
• Attention to detail and ability to maintain accuracy in a fastpaced environment
• Ability to work well under pressure and handle difficult situations with professionalism and diplomacy
• Proficient in Microsoft Office and hotel booking software systems
• Fluent in English, both written and spoken

What you can expect from us:
We'll reward all your hard work with competitive salary and benefits.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

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