Support Expert

2 weeks ago

Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

Job Number

Job Category Food and Beverage & Culinary

Location W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

W Dubai - The Palm is a place to experience life, to open doors, and open minds. We share our guests' passions to explore their free-spirited nature and provide them the space to do so.

If you're ready to be a part of it, then we invite you to explore a career with W Hotels.

Explore an exciting new career path at W Hotels where your natural talent is celebrated.

W Hotels' work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.


About the role


As the Beverage & Food support expert (Runner) you will be delivering a wide range of services to make sure that guests enjoy their meal.

Whether its setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, supporting service experts if required and contributing to the tidying up and cleaning of the restaurant and back of house.

You'll be joining our team at an exciting time, with plenty of opportunities to learn and grow

About you

  • Customer service experience is a must
  • Fluency in English is a must
  • Proven experience working with food and beverages is a plus
  • Understanding of food and beverage safety is a plus
  • Ability to work on your feet for extended period

Responsibilities:

  • Pour hot and cold drinks and serve these to guests
  • Communicate any changes to the menu or to orders with kitchen staff
  • Manage cash and card payments
  • Ensure tables are clean and tidy at all times
  • Set tables with cutlery, glasses and other equipment ready for new guests
  • Tidying up and cleaning operations

What we can offer you

  • A highly competitive salary
  • Service charge
  • Free meals on duty
  • Transportation to and from accommodation
  • Marriot discounts worldwide on food, beverage and stays for all associates
  • Other local benefits
  • Accommodation with pool and fully equipped gym in JVC
  • Including 5G Wi-Fi, gas and water
  • Career progression within Marriott properties
  • Recognized qualifications and development opportunities
  • 30 days' vacation leave
  • Flight Allowance T&C applied
  • Relocation support
  • Medical insurance
  • Laundry Facility
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences.

A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe.

Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.

Be where you can do your best work,

begin your purpose,

belong to an amazing global team, and

become the best version of you.

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