Front Office Associate

2 weeks ago


Dubai, Dubai, United Arab Emirates Hireget Full time
  • Greet and welcome guests and visitors with a warm and friendly demeanor.
  • Answer and direct incoming phone calls in a professional and courteous manner.
  • Respond to inquiries and provide information about the company's services, facilities, and policies.
  • Check-in and check-out guests, process payments, and provide assistance with reservations.
  • Manage the reception area, including maintaining cleanliness and organization.
  • Assist with administrative tasks such as filing, photocopying, and data entry.
  • Handle guest complaints or concerns in a timely and professional manner.
  • Collaborate with other departments to ensure guest needs are met efficiently.
  • Maintain accurate records of guest information and transactions.
  • Adhere to company policies, procedures, and safety guidelines.

Requirements:

  • High school diploma or equivalent.
  • Previous experience in a customer service or front desk role.
  • Excellent communication and interpersonal skills.
  • Professional appearance and demeanor.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office applications, particularly Word and Excel.


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