Retail Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates Al Tayer Insignia Full time

  • Keep up to date with market trends pertaining to industry/trade/product category, customer preferences and competitor activities. Ensure stores are up to date on market trends.
  • Prepare sales analyses and reports on operational issues, market trends, competitors and customer to facilitate overall decision-making on brand management strategy – per brand
  • Responsible for preparation of store for principal visits in order to build and strengthen the brand
  • Ensure optimum staffing levels are maintained across the brand through liaison with the Unit HR Manager
  • Monitor the sales figures against forecasts, analyze and interpret trends and capitalize on data to maximize sales and profit
  • Manage and control all aspects of stock management of the brand, ensure adherence to procedures and guide the team towards achieving targeted stock levels and minimizing stock loss.
  • Implement and monitor store operations policies and procedures to ensure full compliance.
  • Contribute to sales plans for the brand, implement activities as per the agreed plan and carry out cost control measures to achieve set targets vs budgets.
  • Accountable for implementing and overseeing omni-channel initiatives in your store, such as Click & Collect and Clientelling.
  • Foster a customer-centric mindset in all business activities, including the management of the brand's personal shopping service.
  • Responsible for delivering a best-in-class retail experience, encompassing customer satisfaction, visual merchandising, and employee engagement.
  • Provide consistent coaching and feedback to the store team, ensuring accountability.
  • Regularly engage on the sales floor to offer real-time coaching and uphold standards of education and customer service.

People Management Roles and Responsibilities

  • Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles

About You
Education/Certification and Continued Education

  • Graduate in any discipline.
Years of Experience

  • 5-7 years' experience of successfully running a profitable retail store.
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