Senior Social Media Assistant

1 week ago

Dubai, Dubai, United Arab Emirates UN News Full time

Senior Social Media Assistant page is loaded

Senior Social Media Assistant Apply locations Dubai, United Arab Emirates time type Full time posted on Posted 11 Days Ago job requisition id JR

Hardship Level (not applicable for home-based)

A (least hardship)

Family Type (not applicable for home-based)

Family

Staff Member / Affiliate Type

UNOPS LICA5

Target Start Date

Job Posting End Date

June 14, 2024

Terms of Reference

1. General Background
The Private Sector Partnerships Service (PSP) sits within UNHCR's Division of External Relations (DER) and is responsible for mobilizing resources for refugees from the private sector. UNHCR has developed a Private Sector Fundraising Strategy which has the ambition of growing PSP into a service capable of generating $1 Billion annually and identifies priority fundraising markets and regions.

PSP MENA is headquartered in Dubai UAE and as such is the largest office representing the entirety of support function for this unit, housing regional functions such as Communications & Engagement, Islamic Philanthropy and Operations.

2. Purpose and Scope of Assignment
Under the overall supervision of the Senior PPH Associate, the main tasks of the Senior Social Media Assistant will be the following:

• Support in managing PSP MENA's VoicesWithRefugees social media platforms under the supervision of the social media comms focal point.

• Coordinate and support the development of the Refugee Zakat Fund's social media platforms and social media packs.

• Contribute to the development and pitch social media plans and calendar.

• Assist in the research and creation of digital content and engagement opportunities.

• Community management and reply to comments and questions on our social media accounts as per the approved community management guidelines.

• Work closely with Social Comms focal point to create engaging content for PSP MENA's social media presence, including keeping social media channels updated and brand-focused, and seeking out new social media avenues and ways of connecting with audiences.

• Engage in social media presence creation on new and emerging social media platforms.

• Assist in the production of dynamic written, graphic, and video content for the VoicesWithRefugees platform.

• Optimize content following search engine optimization (SEO) and pay-per-click (PPC) in coordination with the digital acquisition lead.

• Assist in creating and suggesting content that promotes audience interaction, engagement and reach.

• Work as part of a team to develop and execute large social media campaigns.

• Analyse and report audience information and demographics, and success of existing social media projects with detailed social metrics

• Support the campaign and engagement team members in coordinating social media strategy for campaigns, events, partnerships and activations.

• Support GWA/HPS/Digital influencers outreach team with research and reporting on potential and current digital influencer/GWA/HPS collaborations and activations.

• Support in developing social media content plans for any upcoming PSP-related missions and field visits to align with the overall engagement strategy.

4. Qualifications and Experience

a. Education

• Secondary education with preferably a degree in Communications, Digital studies, or Multimedia Design.

b. Work Experience

• Minimum 2 years relevant experience with High School Diploma; or 1-year relevant work experience with Bachelor's or equivalent or higher.

• Knowledge of the UN system preferably with UNHCR or another UN Agency is a plus.

c. Key Competencies

• Excellent written, interpersonal, and oral communication skills.

• Excellent organizational skills

• Excellent Communication and interpersonal skills.

• Awareness of humanitarian affairs, and good writing skills.

• Attention to detail and result oriented.

• Ability to manage multiple initiatives and priorities within specified timeframes.

• Basic content writing, creation and graphic design/video editing abilities

• Social media savvy

• Proficiency in using analytics tools to measure the impact of social media campaigns.

• Familiarity with social media management tools (e.g., Hootsuite, Buffer), content management systems, basic graphic design software (e.g., Canva), and mobile video editing tools (e.g.,InShot).

• Knowledge of Islamic Philanthropy is an added value.

• Team player.

d. Language

• Fluency in written and spoken Arabic language is essential and the candidate should have excellent command of the English language.Standard Job DescriptionRequired Languages

,

,

Desired Languages

,

,

Additional Qualifications

Skills

Education

Certifications

Work Experience

Other information

- The position is open for Emirati nationals and Candidates holding valid residency upon applying
- Fluency in Arabic and English language is a mustThis position doesn't require a functional clearance

Home-Based

No Welcome to UNHCR's new recruitment platform

If you were notified about unsuccessful application

  • W hile our recruitment system successfully implements UNHCR policies, we have noticed some marginal errors. Please rest assured that a human recruiter will duly review your application as per our internal processes when it was declined due to lack of required number of years of relevant work experience.

For external applicants:

  • We would like to call your attention on the eligibility of International Professional (P) category: According to our Recruitment and Assignments Policy, P staff members will not normally serve in the country of their nationality, and the first regular appointment in the P category must be outside the staff member's country of nationality. In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of.
  • Past application data and previously created applicant accounts are not migrated to this platform. Therefore, when applying for current vacancies, external applicants (not current UNHCR workforce members) should create a new account ("Sign In" on the top left corner >> Create account). Once successfully registered, you can start filling in your data and apply for vacancies.
  • Applications for vacancies advertised on UNHCR's old recruitment platform will be duly reviewed and processed in the old platform (but no data will be migrated to the new platform).
  • In case of technical difficulties when applying, external applicants (not current UNHCR workforce members) can write to Global Service Desk at .
  • Former UNHCR employees who are on mandatory break-in service or have separated from UNHCR after 1 October 2022 should create an account through this platform. Once you fill in your basic personal information (employee ID, birth date, name, email address), Workday will identify you as prior personnel and merge your employee account with your external applicant account.
  • Past applications to Talent Pools have not been migrated to UNHCR's new recruitment platform.
  • As part of the transitional measures, candidates who were successfully accepted to a Talent Pool (now called Evergreens) have received e-mail instructions for re-submitting their application on UNHCR's new recruitment platform.
  • The Evergreens are advertised per grade/ level; candidates can apply to one or more levels. If meeting all eligibility criteria at the given level and subject to functional clearance (if applicable), candidates will be added to the relevant talent pool. Applications will be valid for one year, after which candidates can re-confirm their interest.
  • Evergreens are for sourcing candidates for Temporary Appointments (TAs). Candidates considering TA opportunities are recommended to keep an eye on the UNHCR Career website and apply once Evergreens are open for new applications (at the end of
  • For updating a previously submitted Evergreen application, please click on the "withdraw" button against the Profile and reapply. Note: the change(s) will apply only to the relevant profile. You will have to update all other profiles (if any) if your data (i.e. nationality, new BA/MA degree, new language skill) has changed.
Diversity

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

About Us

UNHCR, the UN Refugee Agency, takes the lead in protecting people forced to flee wars and persecution around the world, providing life-saving aid including shelter, food and water to ensure their basic safety, rights and dignity. With 18,879 women and men working in 137 countries, we work tirelessly to make a difference in the lives of 89.3 million forcibly displaced people worldwide.
Our dedicated and professional staff work around the clock in roles including legal protection, community services, public affairs, health and more. Despite the challenges they can face, our staff are proud to work for UNHCR and determined to make a positive impact.

Why a career with UNHCR?

Our dedicated staff work to protect and assist people fleeing conflict and persecution at a time when global forced displacement is at a record high. Our colleagues bring a wide range of specialized skills, including expertise in legal protection, administration, community services, public affairs, health and other disciplines.

Disability inclusion

If you are a person with a disability and you expect you may face challenges during the recruitment process, you can indicate it in your application form.
There are options to select any health conditions you may have and outline any necessary adjustments related to disabilities during the recruitment phases. Providing this information is optional. It will be treated as strictly confidential and used only for the purpose of finding out how to better assist you during the recruitment process.

Adjustments for candidates with disabilities will be provided as best as possible and as needed upon request.

All candidates will be assessed based on meeting the requirements for each vacancy in relation to experience, skills, and education.

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