Salon Manager cum Sales Co-Ordinator Specialist

2 weeks ago


Dubai, Dubai, United Arab Emirates Nooora Beauty Concierge Full time

FEMALE CANDIDATES ONLY

Client Services:

  • Greet and assist clients via calls and msg ensuring a positive and welcoming experience.
  • Schedule appointments and manage bookings efficiently must have experience with Fresha / salon ERP portals.
  • Provide information on wellness services, packages, and promotions to clients via calls and messages on a day-to-day basis.

Administrative Tasks:

  • Maintain accurate records of appointments, client preferences, and payments.
  • Handle inquiries via phone, email, WhatsApp, etc.
  • Manage inventory of spa products and supplies.

Coordination and Scheduling:

  • Coordinate all services and appointments to optimize therapist / Technician schedules.
  • Ensure that all facilities are prepared and stocked for daily operations.
  • Communicate effectively with the spa team to manage workflows.

Customer Relations:

  • Address client concerns and feedback promptly and professionally.
  • Build and maintain positive relationships with clients to enhance their overall experience.
  • Daily feedback and encouraging client's for google reviews.

Promotions and Marketing:

  • Assist in organizing and promoting wellness events or special promotions.
  • Calling all the client's and offering them current offer and ongoing promotions.

Hygiene and Safety:
*

  • Ensure cleanliness and hygiene standards are maintained in salon/ work areas.
  • Familiarity with safety protocols and emergency procedures.

Sales and Upselling:

  • Provide information on additional services and products, encouraging upsells.
  • Meet or exceed sales targets and contribute to revenue generation.

Training Support:

  • Assist in training new salon staff on operational procedures and customer service standards.

Stay Informed:

  • Keep up-to-date with industry trends, new treatments, and wellness practices.
  • The role involves a blend of administrative, customer service, and promotional tasks, contributing to the overall success and positive image of the wellness, salon and spa facilities.

Qualifications:

  • Associate or Bachelor's degree in Business Administration or a salon related field.
  • Proven work experience as a Salon Manager or similar role
  • Excellent organizational and leadership skills
  • Ability to manage a team of stylists and support staff
  • Strong communication and interpersonal abilities
  • Knowledge of hair care products and services
  • Ability to manage inventory and supplies
  • Flexible schedule, including weekends and evenings
  • Experience in customer service or retail management
  • Ability to handle sales target
  • Proficiency in computer software programs, such as Microsoft Office and salon management software
  • Ability to multitask and work in a fast-paced environment
  • Ability to handle Sales Targets and make monthly plans to achieve 100% targets.

Company Expectation: -

· Salary: - AED 4,500 to AED 6,000

· Experience: - 3 years salon + 1 years Sales Specialist

· Languages are known: English (fluent), Arabic (Business Standards), Hindi (Basic), and any other language is additional.

· Weekly off on Mon-Wed Any One

· Visa company provided, Insurance provided, no accommodation, Transportation depending on location

· Immediate joining require.

Full – time, Permanent Job.

Job Types: Full-time, Permanent

Pay: AED4, AED4,500.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • Salon: 2 years (Required)
  • Sales: 1 year (Required)

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