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Salon Manager cum Sales Co-Ordinator Specialist
2 weeks ago
FEMALE CANDIDATES ONLY
Client Services:
- Greet and assist clients via calls and msg ensuring a positive and welcoming experience.
- Schedule appointments and manage bookings efficiently must have experience with Fresha / salon ERP portals.
- Provide information on wellness services, packages, and promotions to clients via calls and messages on a day-to-day basis.
Administrative Tasks:
- Maintain accurate records of appointments, client preferences, and payments.
- Handle inquiries via phone, email, WhatsApp, etc.
- Manage inventory of spa products and supplies.
Coordination and Scheduling:
- Coordinate all services and appointments to optimize therapist / Technician schedules.
- Ensure that all facilities are prepared and stocked for daily operations.
- Communicate effectively with the spa team to manage workflows.
Customer Relations:
- Address client concerns and feedback promptly and professionally.
- Build and maintain positive relationships with clients to enhance their overall experience.
- Daily feedback and encouraging client's for google reviews.
Promotions and Marketing:
- Assist in organizing and promoting wellness events or special promotions.
- Calling all the client's and offering them current offer and ongoing promotions.
Hygiene and Safety:
*
- Ensure cleanliness and hygiene standards are maintained in salon/ work areas.
- Familiarity with safety protocols and emergency procedures.
Sales and Upselling:
- Provide information on additional services and products, encouraging upsells.
- Meet or exceed sales targets and contribute to revenue generation.
Training Support:
- Assist in training new salon staff on operational procedures and customer service standards.
Stay Informed:
- Keep up-to-date with industry trends, new treatments, and wellness practices.
- The role involves a blend of administrative, customer service, and promotional tasks, contributing to the overall success and positive image of the wellness, salon and spa facilities.
Qualifications:
- Associate or Bachelor's degree in Business Administration or a salon related field.
- Proven work experience as a Salon Manager or similar role
- Excellent organizational and leadership skills
- Ability to manage a team of stylists and support staff
- Strong communication and interpersonal abilities
- Knowledge of hair care products and services
- Ability to manage inventory and supplies
- Flexible schedule, including weekends and evenings
- Experience in customer service or retail management
- Ability to handle sales target
- Proficiency in computer software programs, such as Microsoft Office and salon management software
- Ability to multitask and work in a fast-paced environment
- Ability to handle Sales Targets and make monthly plans to achieve 100% targets.
Company Expectation: -
· Salary: - AED 4,500 to AED 6,000
· Experience: - 3 years salon + 1 years Sales Specialist
· Languages are known: English (fluent), Arabic (Business Standards), Hindi (Basic), and any other language is additional.
· Weekly off on Mon-Wed Any One
· Visa company provided, Insurance provided, no accommodation, Transportation depending on location
· Immediate joining require.
Full – time, Permanent Job.
Job Types: Full-time, Permanent
Pay: AED4, AED4,500.00 per month
Education:
- Bachelor's (Preferred)
Experience:
- Salon: 2 years (Required)
- Sales: 1 year (Required)
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