Sales Manager for Navcom

1 week ago


Dubai, Dubai, United Arab Emirates KDU Group Full time
Bachelor's Degree in Engineering

  • 35 years relevant experience and proven track record in Marine industry
  • Knowledgeable with Marine Navigation and Communication equipment (i.e Radar, Gyro, Autopilot, Speed Log, Echo Sounder, HF/MF, VHF, Satellite Communication Systems & etc.)
  • Proficiency in written and spoken English & Arabic
  • Excellent Management & Customer Service Skills
  • Commitment to delivering a high level of customer service
  • Ability to work under pressure and under own initiative

Responsibilities:

  • Develop Annual business plan for NavCom Sales
  • Develop forecast of anticipated demand for company's Navigation & Communication products
  • Research new market potentials and plan for expansion of sales
  • Undertake analysis of competitors and customers to identify information needs.
  • Monitor and evaluate performance of NavCom Sales Function against annual sales targets.
  • Provides ongoing support to high value customers ensuring they receive high quality customer service.
  • Generate enquiries from customer visits.
  • Construct appropriate terms and conditions of sales.
  • Submit offers and follow up for order confirmation.
  • Ensure follow up for payment collection.
  • Ensure documentation needed for effective functioning as per QMS is maintained
  • Ensure awareness of customer requirements to all concerned functions.
  • Conduct monthly meetings to discuss complaints received & evaluate team's performance.
  • Maintain communication with customers to ensure customer satisfaction & goodwill.
  • Review all commercial documentation such as sales contracts and answers queries from customers on shipments of orders when escalated.
  • Lead in Major Negotiations with customers.
  • Identify training requirements for sales team & review training effectiveness.
  • Construct Long term development plans for subordinates and provide coaching.
  • Directs agents and sales force to achieve sales targets in ethical manner.

Salary:
AED5, AED10,000.00 per month

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)

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