Skincare Educator

2 weeks ago


Dubai, Dubai, United Arab Emirates dawaam Full time

The Company - A leading beauty distribution company

The Role -
Skincare
Educator-Reporting to Skin Care Brand Manager,

  • Main focus will be on both opening new accounts while continually building business and maintaining brands Standards within existing accounts.
  • To work closely with the brands Education Team in order to receive and process complex customer orders, provide basic product training, complaints covering items or products ordered.
  • To understand the knowledge of products, product availability, sales territories, and individual existing & new customers. Will record and process orders and/or inquiries received by mail, telephone and fax to achieve sale target by end of each month.

Job Duties & Responsibilities

Sales

  • Manages account (customer) relationships including regular customer contact, customer appreciation
  • Increases product penetration by expanding the Product range portfolio through education
  • Follows the Guidelines set out in the Sales Policy set by Management
  • Ability to travel for provision of sales visit whenever is required

Customer Training

  • Provides relevant basic product refresher training to each customer assigned by Management
  • Attends and sells at Tradeshows
  • Sends in weekly records of sales to the operation Manager

Administration

  • Fills in all required forms for internal and external customers as well as Manager

Performance Expectations

  • Exemplify the brands Skin Care core values (Sincere Respect, Extraordinary Customer Service, Infectious Enthusiasm and Proactive Reliability)
  • Arrive at each appointment on time
  • Keep commitments and meet deadlines with Clients and trainees
  • Ensures all phone calls are returned within 24 hours (for both external and internal customers)

Working Relationships

  • Must keep abreast with business strategies, developments in the Beauty/Spa industry, sales strategies, evolving technology and management tools that can be adopted to enhance sales service quality on a continual basis.
  • Teamwork with colleagues

Additional Responsibilities

  • The management tools / methodology / implementation mechanism to achieve sales objectives.
  • Result oriented approach and ability to speedily resolve a variety of issues arising from clients' concerns and after sales service.

Decision making Authority and Responsibility

  • Decisions that you can take at your level
  • Authority to take decisions related to sales meeting schedules

Decisions you Contribute to as a Team Member

  • Recommendations on Benchmarking, customers' sales service indicators with leading competitors.

Decisions you need approval for

  • Concerns regarding discounts, promotions, and credit facilities.
  • Annual or any leave required.
  • Any sick day(s) eave required.
  • Any sick day(s) should be justified with a medical report from an accredited Hospital & the Marketing Manager should be notified immediately

Pay:
AED9, AED10,000.00 per month

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)


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