Round Rock 04 RX Tech

2 weeks ago


Dubai, Dubai, United Arab Emirates H-E-B Full time

Do you have a:

HEART FOR PEOPLE... a strong team orientation?

HEAD FOR BUSINESS... ability to support the integrity of pharmacy practice within our retail environment?

PASSION FOR RESULTS... willingness / drive to pitch in at any moment, for any reason?

We are looking for:

  • high school diploma or equivalent; 18 years old
  • experience as a retail Certified Pharmacy Technician and pharmacy experience
  • active CPhT certification

What is the work?

Management:

  • Leads a shift of Pharmacy Technicians and PCRs; assists Pharmacists as needed
  • Serves as a role model for all Partners; role models / provides superior customer service and service standards
  • Participates in training / development of Partners, including providing feedback to the Pharmacy Manager
  • Promotes / embodies 'Greet, Ask & Thank' and H-E-B telephone strategies
  • Manages exception station; solves third-party issues
  • Receives / processes written prescriptions from customers using RxEVO; verifies complete patient information to input into the computer system; processes third-party prescriptions; manages adjudication review
  • Coordinates Rx screening events, flu shot scheduling, immunization scheduling, and future events; may coordinate / be responsible for other Professional Services activities as required
  • Maintains H-E-B Rx screener status; participates in screening events
  • Assists with Pharmacy operations-related tasks (e.g., responding to recalls, offsite record storage, DSD reconciliation, out-of-date / dead stock returns, inventory movement reports, inventory / shelf tag maintenance, Task Manager requests, department communications, and Medicaid high dollar claims compliance)
  • Orders / manages inventory; processes invoices daily, on a timely basis
  • Reviews Warehouse and DSD orders
  • Checks deliveries for accuracy; notifies H-E-B / DSD vendor of discrepancies; makes necessary adjustments
  • Responsible for Store-to-Store and department-to-department transfers
  • Maintains automated prescription processing equipment (e.g., Kirby Lester, ScriptPro, etc.), including calibration, maintenance, stocking, proper report execution
  • Applies computer troubleshooting and prescription application overview
  • Assists in financial management (scorecard metrics and SOS parameters) and RxEVO reports (fill status, imaging report, sold at a loss, etc.)
  • Processes RxIMS reports (count compliance, no location inventory, order overrides, etc.)
  • Monitors ad calendars to know products on ad and ensure they're in stock
  • Performs other assigned duties

Compliance:

  • Performs prescription assembly (with Kirby Lester, ScriptPro, and other tools); hand-counts controlled medications; measures liquids; reconstitutes antibiotics; verifies / labels prescriptions by 7-point check
  • Ensures privacy / confidentiality of Personal Health Information (PHI) as required by HIPAA; ensures proper procedures are followed related to prescription delivery to a patient
  • Ensures compliance with Central Fill check-in procedures
  • Participates in / ensures Pharmacy Partner compliance with ORT, 5-S, and Pharmacy Standards Review
  • Ensures proper return to stock (RTS) procedures are followed; responsible for organization / presentation of pharmacy shelves
  • Participates in / supports Pharmacy Manager in facility and office maintenance and upkeep; ensures 5-S compliance

What is your background?

  • At least 18 years of age (mandatory)
  • High school diploma or equivalent
  • 3+ years of pharmacy experience
  • 1+ years of experience as an active retail Certified Pharmacy Technician
  • Experience working in a fast-paced environment
  • Active State of Texas registration as certified pharmacy technician (CPhT); maintain certification with 20 hours of continuing education every 2 years; recertify 60 days prior to expiration date
  • Certification as an H-E-B Pharmacy Technician
  • RxEVO certification
  • Successful completion of all required training (e.g., H-E-B Screener certification, Advanced Cash Register (ACR), HIPAA, FWA, MethGuard, Diversity, Company orientation, applicable modules for Lead Pharm Tech, Pharm Tech, and PCR, and appropriate leadership / development courses, etc.)

Do you have what it takes to be a fit as an H-E-B Lead Pharmacy Tech?

  • Expert knowledge of all pharmacy-related management tasks and H-E-B RxEVO system
  • Knowledge / understanding of H-E-B Pharmacy Standard Operating Procedures (SOPs)
  • Advanced communication skills; advanced telephone etiquette
  • Intermediate computer skills, including MS Office, Windows, and H-E-B related systems / applications (e.g., RxEVO, RxIMS, PartnerNet, Workforce Manager)
  • Mathematical skills, including calculating measurements
  • Ability to manage multiple priorities and shift focus between tasks
  • Ability to maintain composure in high-stress situations
  • Ability to lead, motivate, and coach team members to meet production goals
  • Ability to work with little direct supervision; self-starter
  • Welcomes working in a team-oriented environment and is open to cross-training

Can you...

  • Function in a fast-paced, retail, office environment
  • Work rotating shifts to meet business needs (includes nights and weekends)
  • Stand for extended periods (up to 12 hours)
  • Regularly lift 30 lbs or more
  • Use arms / hands in repetitive motion that require hand / finger dexterity
  • Meet specific vision requirements for this job, including close vision and color vision


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