Kid's Club Supervisor

1 week ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full time

Company Description
Sofitel Al Hamra Beach Resort

  • Ensure the security, safety and high standards of care within the program at all times.
  • Ensure program policies, procedures and health guidelines are being adhered to at all times.
  • Maintain a high standard of tidiness and cleanliness at all times.
  • Regularly monitor supplies, replenish from stores and let manager know before the supplies run out so that more can be ordered.
  • Helps monitor the condition of the facilities and informs manager of necessary repairs or replacements.
  • Immediately notify the manager of all incidents, issues, guest complaints and suggestions.
  • Attend to any problems immediately and escalate to manager.
  • Always maintain professional and positive relationships with work colleagues, parents and children, keeping in mind difference in backgrounds, cultures and individual personalities.
  • Speak English at all times while in the work place unless speaking to a guest who speaks the same language.
  • Consistently recognizes parents and children by name, always giving a great first impression to every parent, child and other staff members.
  • Actively promote and encourage participation of guests and club members in activities and events.
  • Oversee and assist in the delivery of the program and activities.
  • Use initiate to come up with new ideas and suggestions to further improve the kids club.
  • Supervise all areas ensuring a smooth and efficient operation.
  • Motivate and encourage staff to ensure their best performance.

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