Presales Consultant

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.

Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

• Provide Audio Visual System/ Security System consultancy to enterprise level customers
• Identification of most suitable solution and products and complete most optimum economical design meeting the tender requirements and site conditions.
• Preparation of Complete Detailed Technical proposal includes design schematic drawings/ system architecture, compliance.
• Attend Client Meetings for Technical clarifications/ Technical Presentation.
• Strong liaison and negotiation skills with client, vendors and partner.
• Able to work under pressure and fastpaced environment, willing to work extended hours.

What you will do:

Responsible for:

Financial

• Take lead on ELV/ ProAV system practice & support the sales team to provide price optimized solutions and in support of Presales activities that will help them achieving order booking target ELV/ProAV system
• Through efficient design and engineering support the sales team to have better intake and improve conversion rate lead qualification

Market:

• Prepare product and solution matrix, enhance our product portfolio by introducing new products and solutions
• Maintain relationship with AFT business partners, supplier and vendors
• Identifying Certification gap to maintain our partnership level with principles

Business Excellence

• Ensure that Sales, commercial and service teams receive presales support as they request. Interface with the implementation / project team, articulating customer requirement, to ensure smooth transition from Design to Delivery
• Architect a comprehensive solution with right mix of products & technologies from our portfolio to meet the requirements of RFP/Tender

Role Based

• Guide the sales team and other teams on the technological advancement. Conduct quarterly training for Sales team on technology enhancement.

Job Context:

• This position operates within the context of confidentiality, diplomacy and judgement. Guiding principles will be found in the published policies and procedures as well as past precedent. However, the ability to operate within indistinct parameters is also important.
• Understanding of AV solution specific processes and experience understanding clients' needs, engineering business processes and articulating solutions

Required skills to be successful:

Job-Specific Skills:

• Good communication & Presentation skills with an ability to compile tender documents with full commercial & contractual understanding.
• Good working knowledge of Excel, Word, PowerPoint & VISIO.
• Working knowledge of AutoCAD will be an added advantage.
• Languages: English / Arabic
• Communication: Highly motivated and strong team player with excellent communication skills
• An excellent customer service attitude and the ability to interact with customers in a professional manner are required.

Behavioural Competencies:

• Excellent interpersonal skills
• Communication
• Excellent customer service
• Professional knowledge
• Initiative
• Teamwork
• Attention to detail
• Products Knowledge
• Presentation Skills
• Time management skills
• Analytical skills
• Problem solving skills
• Negotiation Skills
• Integrity/Ethics
• Ability to handle pressure

What equips you for the role:

Minimum Qualifications and Knowledge:

• Graduate Engineer in Electronics / Electrical or equivalent
• CTS certification is mandatory. Industry Certification

Minimum Experience:

• Minimum 5+ years of experience in Designing and Project management for Security/ProAV System.

About Al-Futtaim Engineering & Technologies
Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.

The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.

These solutions are further

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