Booking and On-site Advisor

1 week ago


Dubai, Dubai, United Arab Emirates Appetite Catering Services LLC Full time
We are an Event Management Company based in Dubai and we are looking for an Events Bookings and Onsite Advisor to fulfill the below responsibilities:

  • You will be responsible for the management of Market Sales and Bookings as well as the recruitment and approval of new event participants.
  • Implementing and managing all process and procedures related to member payments, onsite set ups and registrations for all events carried out by the company.

RESPONSIBILITIES

  • Recruit and maintain high quality Market Vendors within each market ensuring maximum Member capacity at all markets.
  • Support with the Company booking process and implementing processes and procedures to ensure a smooth running of the markets.
  • Rectifying cancellations and changes of bookings ensuring all policies are followed.
  • Manage a seamless bookings and recruitment process for any additional Events that ripe are involved with.
  • Work with the Events Marketing Manager to keep Team Members up to date with all events and news about our event including marketing collateral.
  • Database management ensuring all vendor details are updated and maintained in the system.
  • Coordinating with the Operations team to ensure a smooth set up and arrival process for Market Vendors and feeding back requirements to the team where applicable.
  • Manage the welcome and registration desk at Events stall.
  • Ensuring sales targets of Vendor bookings are maximized and reached.
  • Ensuring payments are collected and targets for this are reached and that clear policies and procedures are implemented for collection of payments within the team.
  • Build strong relationships with market vendors.
  • Ensure a good mix of highquality vendors at each market and event.
  • Send out Member packs for each market, including operations, setup, marketing and permits.
  • Share all information to markets team after each market and event, including improvements and challenges and operational improvements regarding Market Vendors.
  • Ensure processes are implemented to ensure a seamless set up, activation and launch of each Market with the team.
  • Manage and monitor any complaints or issues in a professional manner.
  • Maintain the Market database by collating and building customer details.
  • Manage sales pipelines implementing processes to close sales and leads.
  • Other admin and onsite duties when requested.

ADDITIONAL REQUIREMENTS

  • Excellent communication skills, Passionate team player, A positive and professional attitude.
  • The ability to work in a multicultural environment.
  • Ability to manage and motivate a team.
  • Well organized and ability to work independently.
  • Proactive and the ability to multitask
  • Working Hours 6 days a week including weekends with varying working hours depending on schedule. Mondays Off.
  • Weekend work is a must.

Job Types:
Full-time, Permanent

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