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Officer Process Excellence
1 week ago
The National Health Insurance Company – Daman is the region's leading specialised health insurer, providing comprehensive health insurance solutions to more than three million members in the UAE.
Officer Process Excellence | Daman National Health Insurance Company Abu Dhabi | Apply Now
Internal: Minimum 2 years of operational experience with good presentation and communication skills
External: Minimum 3 years of operational experience working with insurance policy management; exposure to a training/teaching role is a must
Minimum of high school degree with required relevant experience
Diploma/bachelor's degree in any field is preferred
Skills and Competencies
Excellent presentation and teaching skills
Ability to exercise a sound operational knowledge of established programs, processes, policies and activities to guide work processes
Sound know-how in all core systems and functionalities using MedNext, WF Monitor, TTS, DCTM, WEBTOP, Continuity Certificate Tool, Urgent Certificate Tool, Visit Visa, Oracle, and any other supported system application
Familiar with the frequently used concepts across Daman, such as loss ratio, NRP, Loadings, etc.
Good command of written/spoken English; knowledge of Arabic language is an advantage
Good analytical, execution, problem solving and decision-making skills
Proactive and results oriented whilst ensuring high quality of work
Advanced level of customer service orientation and professionalism in all interactions
Good knowledge of health insurance concepts
Good knowledge in sales operations processes and procedures
Highly organised with good observation skills
Don't miss out on this exciting opportunity – apply now at
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