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F&b Captain

3 months ago

Dubai, Dubai, United Arab Emirates InterContinental Full time
Do you see yourself as an F&B Captain for our Lobby Lounge Choix (By Pierre Gagnaire) at InterContinental Hotel Dubai Festival City?


As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.


If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group properties in Dubai Festival City consist of four hotel brands.

These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn.

In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities.

We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one.

We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.


A little taste of your day-to-day:

  • Delivering service to our customers as per Intercontinental standards as well as Pierre Gagnaire's standards
  • Endeavour to resolve all complaints during shift by alerting Manager on Duty and assisting him/her
  • Supervise cash handling and banking procedures
  • Prepare daily banking and cash flow reports
  • Supervise the maintenance of service equipment
  • Monitor standards of guest facilities and services
  • Control stock and monitor security procedures
  • Producing quality beverages (i.e. mocktails, hot beverages, etc.) to ensure guests satisfaction
  • Mastering food knowledge in order to assist guests on orders and ensuring the fulfilment of guests' requirements
  • Helping and caring for guests in any way required

What we need from you:

  • Great communication skills
  • Ability to think calmly under pressure
  • Willingness to learn openmindedly
  • Passion of food and curiosity for something new
  • Basic organisation skills in restaurant operation
  • Ability to work in a team and in different functions
  • Warm and inviting personality

What you can expect from us:
We'll reward all your hard work with a great salary and benefits.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?


As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings.

We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity.

We create inspiring experiences for those seeking a richer perspective on the world.

If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button.

Start your journey with us today.