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Role in Reservation

4 months ago

United Arab Emirates Emaar Properties Full time
Genuine service personality, with high EQ.

  • Minimum 2 years of similar experience in a 5star hospitality industry.
  • Minimum 2 years of supervisory experience for those required to manage teams.
  • A strong command of spoken English is required; additional language is an asset.
  • Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred.
  • Ensure all operational tasks are conducted in line with the service standards and procedures.
  • Go the extra (s)mile where possible.
  • Prevent complaints and ensure adequate service recovery where needed.
  • Proactively communicate with fellow Ambassadors, always with the guests interests at heart