Dental Clinic Receptionist

1 week ago


Dubai, Dubai, United Arab Emirates Dental Clinic Karama Full time

Responsibilities:

As our Dental Clinic Receptionist, you will be the first point of contact for our patients, providing exceptional customer service and administrative support

Your responsibilities will include:

  • Greeting patients warmly and ensuring a positive experience from checkin to checkout.
  • Managing appointment schedules efficiently and coordinating with dental staff to optimize patient flow.
  • Answering phone calls
    in both Arabic and English, addressing inquiries, and scheduling appointments with professionalism and courtesy.
  • Handling patient records and maintaining confidentiality in compliance with HIPAA regulations.
  • Handle patient billing and payments.
  • Translating documents as needed, and providing language support to Arabicspeaking patients.
  • Keen attention to detail to follow DHA guidelines.
  • Process insurance approvals and submissions accurately and promptly.
  • Maintaining a clean and organized reception area to create a welcoming atmosphere for patients.

Requirements:

  • Fluency in Arabic and English, both verbal and written, with the ability to effectively communicate with patients and colleagues.
  • Previous experience in a receptionist or customer service role, preferably in a healthcare or dental setting.
  • Strong organizational abilities and attention to detail to manage multiple tasks efficiently.
  • Expertise in Insurance Approval and Submission through eclaim
  • A positive attitude and a willingness to contribute to a collaborative team environment.
  • Maintain the management reports and employees' renewals.

How to Apply:

Salary:
AED3, AED5,000.00 per month

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