Branch Supervisor

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates NAILS THE MODERN MANICURE STUDIO Full time
Supervising all staff allocated in the branch.

  • Solving any conflicts to the best of her ability without the need to involve management.
  • Holding branch meetings to make sure staff are being heard and new updates are communicated properly
  • Handle client complaints ensuring they are dealt with efficiently and in confidence, initiating corrective actions if required. Work closely with the PR.
  • Analyze booking schedule and ensure all bookings are fair and staff utilized to the maximum.
  • Responsible for consistent and timely opening and closing of the Salon, ensuring the security of the salon at the close of each day in line with company requirements.
  • Ensure that our grooming standards are met and maintained.
  • Monitor all required monthly reports in relation to revenue & expenses and take early action to motivate team members to increase sales.
  • Should provide proper and accurate feedback after a new employee is placed in their branch for the first year of employment.
  • Record, report and always attempt to resolve grievances as quickly as possible.
  • At least 2 years experience in a salon/spa industry.
  • Can join immediately.

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